St. James Mercy Hospital, Hornell NY
St. James Mercy Health System, Hornell NY Home Find a Doctor Services and Clinics Patients and Visitors Careers Beat the Blues Community and Education Contact Us



Patient Access Center

Patient Instructions

Patient Education

Patient Forms

Visiting Hours & Restrictions

Location Maps

Food Services & Cafeteria

Gift Shops

Financial Counseling & Billing

NYS Surprise Bill

Health Insurance Exchange

Support Groups & Meetings

Spiritual Care

Health Information & Forms

The Patient Channel

Corporate Compliance


  Patients & Visitors
St. James Mercy Hospital

Patient Access Center

  1. Patient Instructions »
    Printable PDFs of instructions for procedures and brochures (CT Scan, Stress Echo Test, Glucose Tolerance Test, Cardiac Rehabilitation, Mammography etc.).
  2. Patient Education »
    Information about diagnosis, medication, medical equipment, further treatment, The Patient Channel, forms etc.
  3. Patient Forms »
    Medication form, authorization of health information, and privacy forms.

Visiting Hours & Restrictions »
General hours, visitor restrictions, limited hours for psychiatric care, intensive care, and emergency room.

Location Maps »
Visitor parking map and Google street map.

The Patient Channel »
During your stay, you have free access to The Patient Channel, a 24-hour, satellite-delivered education television network service. The Patient Channel provides credible, accurate and up-to-date information to patients and their families, caregivers and friends to help manage medical conditions and improve health.

Food Services & Cafeteria »
Cafeteria hours and availability of food services.

Gift Shops »
Hospital gift shop hours.

Financial Counseling & Billing »
New York State Surprise Bill Disclosure »
Financial counselors, counseling services, Health Plus and Charity Care.

Support Groups & Meetings »
Evening and afternoon grief support groups, multiple sclerosis meetings, diabetes support group, and TOPS Taking Off Pounds Sensibly.

Spiritual Care »
The Spiritual Care Department offers services to meet the spiritual and emotional needs of patients and residents, clients, families, and staff. In addition to weekly reflection groups, chapels and the prayer room, McAuley worship services, and monthly grief support groups, chaplins are also available.

Health Information »
Request medical records, HIPAA privacy notice, medication form, and health links.

Patient Education »
Patient Education includes instruction of specific knowledge and/or skills needed to meet the patient’s ongoing health care needs.

Corporate Compliance »
The Corporate Compliance Program assists trustees, employees, agents, and vendors in complying with system–wide policies and procedures and applicable federal and state laws and regulations.

Authorization for Release of Health Information, HIPAA » (PDF)
Universal Medication Form and Instruction Sheet » (PDF)
HIPAA Privacy Notice » (PDF)

Volunteer »
Volunteer your time to help employees, visitors, and patients at our health facilities.


St. James Hospital
411 Canisteo Street
Hornell, NY 14843
(607) 324-8000

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