St. James Mercy Health System, Hornell NY
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  News & Events
St. James Mercy Hospital



St. James Mercy Hospital Receives Confirmation of Critical Funding
March 27, 2015, Hornell, NY
Press Release (PDF)

Hospital also announces completion of workforce transition; approximately 460 employees to transition to independent SJMH beginning May 1

The State of New York has notified St. James Mercy Hospital (SJMH) that is has been awarded $7.5 million under the Health Facility Restructuring Loan (HFRL) program, which is jointly administered by the Dormitory Authority of New York State (DASNY) and the New York State Department of Health (NYSDOH). The interest-free loan will allow SJMH to continue providing services for the community post-March 31, 2015. SJMH has been relying on funding under the Interim Access assurance Fund (IAAF) since July 1, 2014.

"This funding is vital to securing a vibrant healthcare future for Hornell," said Jennifer Sullivan, president and CEO, St. James Mercy Hospital. "We are thankful to Governor Andrew M. Cuomo and to the many elected officials—including Senator Schumer, Congressman Reed, and Mayor Hogan—who have been advocating tirelessly for uninterrupted access to essential services."

"The support these efforts have received at the state level is crucial as we work collaboratively with St. James Mercy Hospital to design a sustainable health care presence that serves the Hornell community for many years to come," said Mark B. Taubman, M.D., CEO of UR Medicine.

The HFRL loan will sustain the hospital’s operations for the next thirteen months while the partnership with UR Medicine and the state’s Delivery System Reform Incentive Payment (DSRIP) program continues. The loan supports the next phase of the transformation, during which SJMH will construct a new building to house community-based healthcare services. SJMH has requested $36.2 million from the Capital Restructuring Financing Program (CRFP) through the NYSDOH.

SJMH, which will retain its name, will separate from Trinity Health on April 30. The hospital will continue to operate at its current location until the new facility is built.

Workforce Transition

With this funding confirmed, St. James Mercy Hospital also shared details of its workforce transition, through which approximately 460 employees are being offered positions with independent SJMH. Approximately 72 employees are not expected to move forward with employment.

"We approach this milestone with mixed emotions," said Jennifer Sullivan, president and CEO of SJMH. "We are excited for independent SJMH and its future, but mindful of those who are not moving forward with us."

In January 2015, every SJMH employee received a 90-day Worker Adjustment and Retraining Notification (WARN) Act notice that their St. James Mercy employment would end as of April 30. The number of employees transitioning to independent SJMH has improved since January as the revised plan includes the continued operation of inpatient services.

Earlier this year, SJMH announced it had selected buyers for both its long-term care and dialysis services; employees within these services will be hired by SJMH until the sales have been completed.

"When we began developing the New Vision, we were committed to overcoming the very real challenges posed by SJMHfs financial constraints," said Sullivan. "Today, with the support of Governor Cuomo, the Department of Health and the elected officials who fought so hard for our mission, as well as our partner UR Medicine, we are poised to continue delivering quality, compassionate care at St. James Mercy Hospital."




Flu Prevention Interview on WKPQ
March 26, 2015, Hornell, NY

WKPQ Interviews   Neva Bossard from St. James Mercy Hospital discusses flu prevention, treatment, and where to find more information on WKPQ radio.
Listen now. (mp3)




Christ Church Episcopal in Hornell Raises Funds for St. James Mercy Hospital’s "Reach Out & Read" Program
March 23, 2015, Hornell, NY

Sunday School members from Christ Church Episcopal in Hornell raised funds for the "Reach Out & Read" program, which provides books to young patients in St. James Mercy Hospital’s outpatient clinics. Through a large group effort, $102 were raised to support the reading program.

Members from Christ Church Episcopal in Hornell raised fund

Pictured front row: Kendra Sage, Hannah Franklin, Jenna Franklin, Carly Franklin, Brenna Fridmann, Daniela Corrigan, and Kara Sage. Pictured back row: Carla Aslakson Yarnal (Youth Group Leader), Sylvia Bryant (St. James Mercy Foundation Executive Director), and James Davies.




Addiction Treatment Interview on WKPQ
March 20, 2015, Hornell, NY

WKPQ Interviews   Beth Burke, Clinical Director for MATCH (Mercycare Addiction Treatment Center of Hornell), discusses substance abuse and addiction treatment on WKPQ radio.
Listen now. (mp3)




St. James Mercy Hospital Board Opens Door for Continuation of Inpatient Services
March 4, 2015, Hornell, NY
Press Release (PDF)

Board action reaffirms partnership with UR Medicine

Following receipt of two new competitive proposals, the St. James Mercy Health System board of directors today unanimously re-affirmed its partnership with UR Medicine. As a part of the competitive review, UR Medicine proposed a plan for continuation of limited inpatient medical and surgical services. The plan remains subject to review, approval and funding by the New York State Department of Health (NYSDOH) and approval of the University of Rochester Trustees.

"We are delighted to reaffirm our commitment to our dedicated partner in UR Medicine, and we applaud the efforts of community leaders—Hornell Mayor Shawn Hogan, in particular—who have fought tirelessly for a sustained inpatient presence," said Jennifer Sullivan, president and CEO of St. James Mercy Hospital.

St. James Mercy Health first announced its intention to work with Rochester-based UR Medicine on a plan to preserve quality health care services in April 2014. Since its selection, UR Medicine and St. James have worked closely to refine a vision for healthcare in Hornell that builds upon the strength of the region’s healthcare landscape and ensures uninterrupted access to quality healthcare services for the city’s residents.

" Today’s announcement affirms UR Medicine’s commitment to our continued evolution to a sustainable, financially viable healthcare presence for Hornell and the surrounding communities," said Sullivan. "This commitment comes from the highest levels of the University of Rochester, as evidenced by University President Joel Seligman’s presence at the Board meeting tonight. "We remain steadfast in our shared commitment to the Hornell community," said Mark Taubman, M.D., CEO of UR Medicine. "We are energized by the board’s affirmation of our path forward, and by the opportunity to create a lasting health care presence that will serve the community for many years to come."

"The residents of Hornell deserve robust healthcare services that include inpatient beds," said Hornell Mayor Shawn Hogan. "We most definitely are headed in the right direction, and I will do all I can to support the efforts of St. James and UR Medicine in securing the necessary approvals and funding for this healthcare transformation."

About St. James Mercy Hospital—Founded in 1890 and based in Hornell, NY, St. James Mercy Hospital is a not-for-profit health organization sponsored by the Sisters of Mercy that provides care in Steuben and surrounding counties, with emphasis on the poor and underserved. St. James Mercy Hospital is a member of CHE Trinity Health, a multi-institutional network.

About UR Medicine—UR Medicine operates Strong Memorial Hospital and Highland Hospital (both in Rochester), and Thompson Health (Canandaigua). UR Medicine also has formal collaborative clinical relationships with Jones Memorial Hospital (Wellsville), Nicholas Noyes Memorial Hospital (Dansville), and Wyoming County Community Health System (Warsaw).




50 Fit Friday – Colorectal Cancer Screening, April 3rd
February 27, 2015, Hornell, NY
Flyer (PDF)

  • Are you over 50?
  • Are you uninsured?
  • History of colon cancer in your family?
  • Have you even had colon polyps?
If you answered YES to any of these questions you could be eligible for a FREE colonoscopy or an at-home screening FIT test. Join us for a free confidential consultation to assess your risk and see what test is right for you. Colorectal cancer is curable if detected early through regular screening.

Don’t wait. Make your appointment today! Call 324-8812.
Friday, April 3rd, noon–7 PM
St. James Mercy Hospital
Main Entrance, 411 Canisteo Street, Hornell

50 Fit Friday

Sponsored by St. James Mercy Hospital




St. James Mercy Hospital Selects Fresenius Medical Care as Buyer for Dialysis Services
February 25, 2015, Hornell, NY
Press Release (PDF)

Transaction will ensure continued access to vital healthcare services, consistent with the SJMH New Vision for Healthcare in Hornell

St. James Mercy Hospital (SJMH) announced today that it has signed a letter of intent with Fresenius Medical Care North America, a national provider of renal therapy services, to acquire its dialysis services.

"Today’s announcement means reliable access to top-notch care for our community and further paints the picture of a sustained vibrant healthcare presence in Hornell," said Jen Sullivan, president and CEO of St. James Mercy Hospital.

With more than 2,200 outpatient dialysis clinics across North America, Fresenius Medical Care provides renal therapy services to hundreds of thousands of patients. The company is the provider of dialysis services for UR Medicine.

"We welcome the opportunity to bring our three decades of expertise in comprehensive dialysis services to the residents of Steuben County," said Ryan Valle, Vice President of Corporate Development, Fresenius Medical Care North America.

Sullivan added, "Fresenius boasts an exceptional track-record of high-quality services. Residents of the Hornell community will be well-served by Fresenius's entry into the market."

Following a period of due diligence, St. James Mercy will execute an Asset Purchase Agreement with Fresenius Medical Care North America, subject to regulatory approval from the New York State Department of Health. Current dialysis employees are expected to transition to the new operation.

"Dialysis services are vital to many members of our community," said Sullivan. "We are confident that the transition to Fresenius will be seamless to those we serve."

The hospital first announced its intent to sell the dialysis services in October 2014.




Chronic Heart Failure and Advance Directives Interviews on WKPQ
February 19, 2015, Hornell, NY

WKPQ Interviews  




St. James Mercy Hospital Auxiliary Funds Equipment for Physical Therapy and Emergency Department
February 9, 2015, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) Auxiliary has allocated $6,100 to St. James Mercy Foundation to fund new equipment in the Emergency Department and Physical Therapy. The purchases include wall-mounted computer stations and a large paraffin bath system.

SJMH chief nursing officer, Kathy Brodbeck, said the new equipment will enhance the delivery of outpatient care. "The enhanced computer capabilities in the ED will allow immediate and more accurate transmission of orders to the pharmacy, lab and radiology. The paraffin bath system for PT will expand our ability to treat patients with sports injuries, arthritis, rheumatism and other joint conditions."

Lynne Freeland, Auxiliary co-chair, commended the diligent work of the Auxiliary members. "Our dedicated Auxiliary volunteers support St. James Mercy through fundraising activities, special events, and the Aquinas Gift Shops. All dollars raised go directly to strengthen healthcare services in our community."

SJMH Foundation executive director, Sylvia Bryant, acknowledged the Auxiliary for their 110+ years of service to greater Hornell community. "Since 1904, Auxiliary members have provided many thousands of hours to benefit St. James Mercy Hospital. As our largest single donor, the Auxiliary has contributed nearly $750,000 for equipment, new services and scholarships. This recent gift will allow us to improve the delivery of care at SJMH as the organization transitions to a sustainable, financially viable future."

For more information about the Hospital Auxiliary visit www.stjamesmercy.org/auxiliary.shtml or call (607)324-8240.




PSA: St. James Mercy Hospital Offers Congestive Heart Failure Support Group
February 3, 2015, Hornell, NY
Press Release (PDF)

Congestive Heart Failure (CHF) support group meetings will be held starting the second Friday of every month. This month’s meeting will be Friday, February 13, 2015 at 2:00PM in the Hospital’s Cardiac Rehab department on the 2nd floor.

The Congestive Heart Failure support group is aimed at cardiac patients and their spouses, families and friends to provide education and support for both the physical and emotional aspects of heart disease. The group will be staffed by facilitators from the Cardiac Rehab Program who are specially trained in cardiac care. Patients have been shown to benefit through participation in a support group.

For more information contact Cheryl Farrand, RN at 607-324-8118.




PSA: St. James Mercy Hospital’s New Diabetes Self-Management Education and Support Program
February 3, 2015, Hornell, NY
Press Release (PDF)

The Diabetes Self-Management Education staff offers a free session every Thursday from 11:00AM – Noon in SJMH’s 3rd Floor Conference Room.

These sessions provide attendees information related to the Diabetes Self-Management Program at St. James Mercy Hospital. This free program is offered through SJMH and is open to persons with diabetes, pre-diabetes as well as their family and friends. No referral, insurance, or reservations are required. Bonnie Button, RN, CDE will facilitate the meeting, and will have information available about diabetes, education services and referral process. For more details please call 607-324-8787.




WENY’s interview with CEO Jen Sullivan on "Independent SJMH"
Posted January 29, 2015, Hornell, NY

Click below to view WENY’s interview with CEO Jen Sullivan on this week’s announcement on "Independent SJMH."



View at YouTube.




Multiple Sclerosis Support Group – Temporary Change of Location
January 27, 2015, Hornell, NY

The Multiple Sclerosis meetings will be held the first Wednesday of every month. The next meeting will be Wednesday, February 4, 2015 at 10:00AM at Texas Hots Café, 29 Broadway in Hornell (note: new temporary location).

The focus of this support group is to help people manage on a day to day basis. MS is a neurological disease that randomly attacks a person’s nervous system, often marked by patches of hardened tissue in the brain or the spinal cord. People with MS have problems ranging from numbness to paralysis, from excessive fatigue to slurred speech. Causes are unknown, and there is no cure. For more information contact Roberta Staub at (607) 661-6640 or Kevin Johnson at (607) 661-3397.




Transition to New Vision Begins in Earnest with WARN Notices and Announcement of ‘Independent SJMH’
January 27, 2015, Hornell, NY
Press Release (PDF)

The leadership of St. James Mercy Hospital (SJMH) informed employees it will transition from a Trinity Health ministry to "Independent SJMH" effective May 1, 2015, as part of the implementation of the New Vision for healthcare in Hornell. As part of the announcement, 581 employees received a 90-day Worker Adjustment and Retraining Notification (WARN) Act notice that their St. James Mercy employment will end as of April 30. Of the total number of employees receiving notice, 96 are per diem employees.

"We are pleased to announce that multiple new providers are ready, willing and able to hire nearly two-thirds of our employees," said Jennifer L. Sullivan, president and CEO, St. James Mercy Hospital.

Nearly 400 St. James Mercy Hospital employees are anticipated to be hired back by the New Vision providers, including a new entity—tentatively named "Independent SJMH"—to be led by Sullivan and governed by a new, community-based board of directors. This organization will serve as the focal point for healthcare in the transition to the New Vision, providing services in the current hospital facility during the approval and construction period for a new building.

  • Independent SJMH will provide many of the services SJMH does today, including an emergency department, beds for short stays, ambulatory surgery, imaging and laboratory services, to name a few.
  • Oak Orchard Health will provide primary care and pediatric services.
  • Post Acute Partners will apply to New York State Department of Health (NYSDOH) to operate the skilled nursing facility as part of its Elderwood portfolio of skilled nursing facilities.
  • Fresenius Medical Care North America will provide dialysis services.
  • Loyola Recovery Foundation will provide treatment for substance abuse disorders.
Employees whose skills do not match the employers above can take advantage of re-training programs with Workforce New York.

"We are thankful for the support and guidance of UR Medicine, the NYSDOH, Trinity Health, the Sisters of Mercy, the SJMH Board of Directors, and regional healthcare providers throughout the transition planning process," said Sullivan. "Implementation of the New Vision begins in earnest today and is the culmination of hard work from community leaders, elected officials, employees and physicians. We extend a special thank you to Hornell Mayor Shawn Hogan, whose efforts have been integral to the continuation of vital healthcare services; Mayor Hogan is a truly great advocate and ambassador for this city."

Added Sullivan, "We are pleased with the breadth of services that will continue to be available in Hornell, including an emergency department, beds for short stays, an ambulatory surgery center, imaging and laboratory services, rehabilitation therapies, primary care, pediatric services, and specialty care, as well as long-term care, dialysis, and behavioral health crisis and addiction services."

"In what has been a truly innovative and collaborative process, St. James Mercy and our region’s fellow providers have forged a strategy that will ensure Hornell continued access to high-quality care for the long term," said Mark Taubman, M.D., CEO of UR Medicine. "We remain steadfast in our shared commitment to the Hornell community, and we look forward to working with the group to execute the plan in the coming weeks and months."

"We are inspired by the legacy of quality care that has been provided in Hornell for more than a century," said Jim Cummings, CEO of Oak Orchard. "We look forward to making good use of the highly skilled talent available as this transition evolves."

"We are excited about the opportunity to continue McAuley Manor’s proud legacy of service to the Hornell community," said Warren Cole, Co-Chief Executive Officer of Post Acute Partners. "We are looking forward to providing exceptional care to McAuley’s residents, and to working with the facility’s skilled nursing care teams."

"As the global leader in renal therapy services, we welcome the opportunity to bring our three decades of expertise in comprehensive dialysis services to the residents of Steuben County and are eager to begin our operations in the Hornell community," said Ryan Valle, Vice President of Corporate Development, Fresenius Medical Care North America. 

"Loyola Recovery Foundation is eager to expand our services into the Hornell community," said George Basher, Loyola president and CEO. "We believe this is a great opportunity to work to preserve the core addiction treatment services in Hornell, retain the quality employees who provide those services, and become a "center of excellence" for treatment of substance abuse disorders."

For more than a year, St. James Mercy Hospital has been developing and implementing the New Vision for healthcare in Hornell, the goal of which is a sustainable, financially viable plan for the continued delivery of healthcare services in Hornell and the surrounding communities. 

"On behalf of the SJMH Board of Directors, I want to express our deep appreciation for those dedicated SJMH employees—past and present—who continue to provide high-quality, compassionate healthcare to our community," said Sullivan. "We are thankful for the community’s passion and commitment to St. James Mercy during this challenging time of transition. Our goal is to preserve the legacy of quality, values-based healthcare services that have been St. James Mercy’s hallmark for nearly 125 years."




St. James Mercy Hospital Selects Buyer for McAuley Manor Long-term Care Service
January 26, 2015, Hornell, NY
Press Release (PDF)

Deal will ensure continued access to a vital healthcare service, consistent with the SJMH New Vision for Healthcare in Hornell

St. James Mercy Hospital (SJMH) announced today that it has agreed to terms for New York State-based Post Acute Partners to acquire St. James Mercy’s McAuley Manor long-term care service.

"Our New Vision for healthcare in Hornell is designed to ensure continued access to quality health care services for our community," said Jennifer Sullivan, president and CEO of St. James Mercy Hospital. "The selection of Post Acute Partners—a high-quality, highly reputable long-term care provider—is a very positive step toward achieving our mission."

Through Buffalo-based Elderwood, Post Acute Partners owns and operates 17 skilled nursing, assisted living, and independent living facilities in New York State. In addition, through Pediatric Specialty Care, Post Acute Partners owns and operates services for six pediatric special care facilities in Pennsylvania. Its facilities are noted for both its high-quality care and high ratings among residents and patients.

In addition to facility-based services, Post Acute Partners provides other services in the post-acute care space. Woodmark Pharmacy is a provider of institutional pharmacy services in New York and Massachusetts, and Senior Comfort Services is a provider of home care services in Massachusetts. Finally, Elderwood Health Plan has applied to become a Managed Long Term Care Plan in various counties throughout upstate New York.

"The SJMH board of directors looked at a number of attributes in selecting Post Acute Partners as McAuley Manor’s new operator, chief among them are the group’s track records of quality care, community partnership and stewardship," said Sullivan. "Post Acute Partners will make a terrific addition to the Hornell healthcare landscape."

"We are excited about the opportunity to continue McAuley Manor’s proud legacy of service to the Hornell community," said Warren Cole, Co-Chief Executive Officer of Post Acute Partners. "We are looking forward to providing exceptional care to McAuley’s residents, and to working with the facility’s skilled nursing care teams."

Following a period of due diligence, St. James Mercy and Post Acute Partners will look to execute an asset purchase agreement. The parties must then seek regulatory approval from the New York State Department of Health. St. James Mercy Hospital first announced its intent to sell McAuley Manor in May 2014.

For information on Post Acute Partners, see http://postacute.com/.

For information on Elderwood, see http://www.elderwood.com/.




WKPQ Interviews
January 23, 2015, Hornell, NY

WKPQ Interviews  




Wayland Pediatrician to Join Tri-County Family Medicine As Part of New Vision Transition Plan
January 22, 2015, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital pediatrician Dr. Gayle A. Mosher has announced she will join Tri-County Family Medicine, a non-for-profit family practice group with an office located in Wayland, effective April 1, 2015. She will remain caring for patients at her current office located at 200 North Main Street.

Tri-County Family Medicine in collaboration with St. James Mercy Hospital is in the process of developing a plan for Tri-County to obtain applicable approvals to acquire the medical office building located at 200 North Main Street, in Wayland. Later this spring, joining Dr. Mosher at her current office located at 200 Main Street in Wayland, will be the Wayland office providers of Tri-County Family Medicine Joseph DePra, M.D. and Anita Eck, P.A.

"We are pleased to make this joint announcement regarding Dr. Mosher’s transition to Tri-County Medicine," said Jennifer Sullivan, president and CEO, St. James Mercy Hospital. "As part of the New Vision for healthcare in Hornell, we are working to ensure a continuity of care for patients in Hornell and the surrounding communities. We are happy that Dr. Mosher will continue to maintain her practice in Wayland, with no disruption in the care of the patients she serves, and we thank her for her many years of service to SJMH."


Dr. Gayle Mosher, Anita Eck, and Joseph Depra
Dr. Gayle Mosher, pediatrician (left), Anita Eck, PA, and Joseph Depra, MD will provide family practice and pediatrics services at Dr. Mosher’s current office in Wayland.


"We are delighted to add Dr. Mosher and her pediatrics practice to our Wayland Center," said Joyce Wheaton, Tri-County Family Medicine Program Administrator. "What is especially heartening is that pediatrics patients will be able to continue to receive care by Dr. Mosher and will not need to transfer their care elsewhere. We are working collaboratively with St. James Mercy Hospital to facilitate a smooth transition for patients and referring providers."

Dr. Mosher has been providing quality, compassionate care to children and families in Wayland since 1993, when she joined the SJMH Medical Staff.

For more than a year, St. James Mercy Hospital has been developing and implementing the New Vision for healthcare in Hornell, the goal of which is to develop and implement a sustainable, financially viable plan for the continued delivery of healthcare services in Hornell and the surrounding communities.




Op-Ed Post Employee Forums
St. James Mercy Hospital
January 19, 2015, Hornell, NY
Press Release (PDF)

A new year always brings with it a promise of new beginnings and a fresh look at our opportunities to grow and change. I recently met with St. James Mercy Hospital employees regarding the year behind us and what I expect the year ahead will bring. I want to share with you—our community—the same insights.

2014 brought to our community regional collaborators such as Noyes Memorial Hospital, Oak Orchard Health, and Jones Memorial Hospital, providers who researched whether their expertise would be a good fit for our community. This year—2015—will bring significant change to St. James Mercy.

The New Vision will be realized this year. We will transform from an outmoded hospital serving only a few, to a collaborative group of partner providers serving many.

In the spirit of the New Year, I have a set of predictions for 2015.

I predict Oak Orchard will be able to open its clinic when spring turns to summer. I predict our regional collaborators will continue to help us with transition planning—their efforts shepherded by UR Medicine. We expect our collaborative group of partners will continue providing outpatient care, including emergency services, in the current hospital location for the next 18-24 months, while a new, modern facility is built.

We will need to transform our operations within the framework prescribed by the New York State Department of Health’s program to overhaul healthcare in the state. The Delivery System Reform Incentive Payment (DSRIP) Program is the vehicle for which the state says it will "fundamentally restructure the health care delivery system" in New York State.

This point is critical as many of these changes I am predicting will be subject to approval from the Department of Health. The agency is well aware of our efforts and is supportive of how we are trying to transform our operations. We speak with them nearly daily about our plans and transitions.

Our request for more than $35 million to build the new facility will be submitted to the New York State Department of Health on February 20. This request will not include space for an inpatient medical/surgical unit or maternity unit, as we have been told the project would not receive this critical funding if it includes these low-volume, unsustainable services. Beyond what the Department of Health has instructed us, no funding source is available to cover the operations losses generated by inpatient care in Hornell.

Once this application is approved and constructed, Hornell will have a state-of-the-art facility to receive the services its residents use most.

In addition, as we first announced in 2014, long-term care and dialysis will be led by new operators. I’m proud to add our addiction recovery services to the list of sustained community services, as we are likely to enter into an agreement with a highly skilled provider in the coming weeks. We hope to announce those exciting changes in the coming weeks.

Without a doubt, the next few months will continue to be a time of change at St. James Mercy. We are incredibly thankful for the hard work our employees put in day-in and day-out, continuing to provide high-quality healthcare to our community. We also are appreciative of the community’s passion and commitment to St. James Mercy during this time.

Healthcare in Hornell will continue to evolve through 2015. We are proud of our progress in developing and implementing the New Vision in 2014, and we look forward to this continued evolution and modernization of healthcare in our city.

Jennifer L. Sullivan
President & CEO
St. James Mercy Hospital




Tests that Can Save Your Life
January 1, 2015, Hornell, NY




St. James Mercy Hospital Receives $1,000 to Support Local Hunger Relief
December 22, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) announced that it was been awarded a $1,000 grant from Sodexo Foundation to fund the Hornell-based Backpack Food Program. The grant will be provided to the Food Bank of the Southern Tier to support local hunger relief efforts for children in need. SJMH was the only Sodexo account in New York State to receive a grant.

Sodexo’s Backpack Food Program brings local food banks and schools together to provide backpacks filled with nutritious, easy-to-prepare, non-perishable food for students who are at-risk for hunger on weekends. Backpacks are discreetly distributed to deserving students.

Erika Zerkowski, registered dietitian and clinical nutrition manager, oversees the Backpack Food Program at SJMH. "Our efforts have been directed toward supporting the area Food Bank and sponsoring food drives, with goods donated by SJMH employees," she said. "This grant will be used to directly benefit students at Hornell and Canisteo-Greenwood school districts."


St. James Mercy Hospital Receives $1,000 to Support Local Hunger Relief
Sodexo/SJMH representatives present $1,000 to the Food Bank of the Southern Tier to support its BackPack Program, which will support over 300 children in the Hornell/Canisteo area.

Pictured left to right: Sylvia Bryant, SJMH VP Mission Integration & Community Outreach; Jen Sullivan, SJMH President & CEO; Erika Zerkowski, Sodexo/SJMH Clinical Nutrition Manager; Kathleen Schaffner, Southern Tier Food Bank Annual Giving Manager; Peg Webb, Sodexo/SJMH Nutrition Director; and Stan Konopko, SJMH Chief Financial Officer.


During the 2014/15 school year, Sodexo Foundation is helping to fund 60 backpack food programs in communities across America. This support will help provide children in need with 430,000 backpacks or the equivalent of 1.7 million meals.

"There are 16 million children in the U.S. who are at risk of hunger," said James Wade, BackPack Coordinator for Food Bank of the Southern Tier. "That’s one in five children. The Sodexo/SJMH contribution will make it possible to provide over 300 backpacks to children in the Hornell and Canisteo area."

"We are delighted to participate in this program and play a significant role in providing resources and food to local kids in need," said Zerkowski. "We are grateful to have a partner like Sodexo whose mission is to improve quality of life in the communities they serve."

Sodexo, Inc. is an international company that provides food service and related services to healthcare, education and corporate clients. Sodexo Foundation is a not-for-profit organization with the mission to ensure that every child in the United States grows up with dependable access to nutritious food. Since its inception, Sodexo Foundation has granted more than $22 million to help end childhood hunger.




Holidays Schedule for SJMH Services and Departments
Posted December 20, 2014, Hornell, NY
Download Holiday Schedule (PDF)

The Emergency Room and Inpatient Services are open 24/7 as usual during the holidays. Below are schedules for other services during the holiday weeks:

Express Care:
Closed 12/25/14

Lab Services:
Closed at noon 12/24/14; Elm Street lab closed; both locations closed 12/25 and 1/1/15

Nancy Houy & Kim Hoover/Alfred Family Practice:
Closed 12/24/14, 12/25, 12/26, 12/31, 1/1/15

Dr. Gayle Mosher/ Wayland Pediatrics:
Closed 12/22/14, 12/23, 12/24, 12/25, 12/26, 12/31, 1/1/15

Dr. Uzma Mehr/Hornell Pediatrics:
Closed 12/24/14

Dr. Irfan Rizvi/General/Colorectal Surgery:
Closed 12/23/14, 12/24, 12/25, 12/26, 1/1/15

Orthopedics Office:
Closed 12/24/14, 12/25, 12/31, 1/1/15

Human Resources Dept.:
Closed 12/24/14, 12/25, 12/26, 12/31 and 1/1/15

MercyLine Program:
Staff will not be in the office 12/24 - 12/28/14. Clients can press their help button or call the 800 number on their unit to reach Doyle.

McAuley Manor:
Administrative office will be closed 12/25/14, 12/26, 1/1/15 and 1/2. Family and friends can call the following numbers for information about their loved ones:

  • SNF 1 Nurses Station 324-6904/324-6905
  • SNF 2 Nurses Station 324-6908/324-6909
  • Cranberry Lane Nurses' Station 324-6911

Medical Records/HIMS:
Closed 12/25/14 and 1/1/15. Open 12/26/14 and 1/2/15 with reduced staffing.




"An Evening with Santa"
Posted December 20,2014, Hornell, NY

Over 350 people attended "An Evening with Santa" on Dec. 18! Thanks to the community, volunteers and staff who supported this wonderful event! A big thank-you to Santa and Mrs. Claus (Sam and Vicki Presley) and our hearty horse-and-wagon driver (Doug Lawrence).

An Evening with Santa
An Evening with Santa

An Evening with Santa

An Evening with Santa




Holiday Bears Project for Pediatrics Patients
December 19, 2014, Hornell, NY

St. James Mercy received ten bears to give to pediatrics patients during the holidays from the Holiday Bears Project, sponsored by radio WDNY in Dansville. WDNY asked local merchants to "sponsor" a bear, which in turn was given to local organizations for distribution. We’d like to say thank you to WDNY and their merchant partners for thinking of the kids.

Holiday Bears Project for Pediatrics Patients
Holiday Bears Project sponsored by radio WDNY




Healthy Eating during the Holidays Interview on Kickin’ Country WKPQ
December 18, 2014, Hornell, NY

Erika Zerkowski, registered dietician, on Cool 97 with T.J. Sharp.   Listen to a radio interview about Healthy Eating during the Holidays with Erika Zerkowski, registered dietician, on Kickin’ Country WKPQ with T.J. Sharp (with helpful websites and apps). (mp3)




Hornell Town Meeting "The Path to Our Healthcare Future" Progress, December 4, 2014
Posted December 11, 2014, Hornell, NY

Jen Sullivan, President & CEO, St. James Mercy Health System, hosted a Town Meeting to update the community on progress with the New Healthcare Vision and fielded questions from the audience.


Town Meeting, December 4, 2014

View at YouTube.




Dr. Irfan Rizvi – Local Surgeon among 1,640 initiated into American College of Surgeons
December 8, 2014, Hornell, NY
Press Release (PDF)

Dr. Irfan Rizvi, MD, a Board-certified general surgeon and colorectal surgeon at St. James Mercy Hospital (SJMH) in Hornell, NY, was among 1,640 Initiates from around the world who became Fellows of the American College of Surgeons (FACS) during the Convocation ceremony at the College’s 2014 annual Clinical Congress in San Francisco, California last month. This year’s class of Initiates was among one of the largest ever admitted into the College.

Dr. Rizvi received his medical doctorate in 1994 from Aga Khan University School of Medicine in Pakistan and is currently practicing at St James Mercy Hospital located in Hornell. In 2007 Dr. Rizvi attained board certification from the American Board of Surgery. Dr. Rizvi is also a Fellow of the Royal College of Surgeons of England. He has a strong professional interest in Colon and Rectal Surgery and holds membership in other professional societies, including The American Society of Colon and Rectal Surgery.

"As one of only 1,000 board-certified colorectal surgeons in the nation, we are very fortunate to have a physician of Dr. Rizvi’s caliber at SJMH, offering state-of-the-art treatments," said Jennifer Sullivan, SJMH president & CEO.

  Dr. Irfan Rizvi, MD
Dr. Irfan Rizvi, MD, FACS
By meeting the College’s stringent membership requirements, Fellows of the College have earned the distinguished right to use the designation of "FACS" (Fellow, American College of Surgeons) after their names. An applicant for Fellowship must be a graduate of an approved medical school; must have completed advanced training in one of the 14 surgical specialties recognized by the College; must possess certification by an American surgical specialty board or appropriate certification by the Royal College of Physicians and Surgeons of Canada; and must have been in practice for at least one year at the time of his or her application. Before admission into Fellowship, the surgeon must further demonstrate ethical fitness and professional proficiency, and his or her acceptance as a Fellow of the College must be approved by three-fourths of its Board of Regents.

The Convocation ceremony was the highlight of the five-day Congress at which initiation into ACS Fellowship took place. The Congress also featured reports on research-in-progress, postgraduate courses, panel discussions, symposia, and scientific and industrial exhibits. Total estimated attendance at the Congress was 13,082, including 8,924 physicians. Allied health professionals and members of the scientific and consumer media also attended the meeting. The American College of Surgeons is a scientific and educational organization of Surgeons that was founded in 1913 to raise the standards of surgical practice and to improve the quality of care for the surgical patient. The College is dedicated to the ethical and competent practice of surgery. Its achievements have established it as an important advocate for all surgical patients.

The College has more than 79,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org or Dr. Rizvi’s webpage at www.centercolorectalhealth.com .




Erika Zerkowski, dicusses Healthy Eating during the Holidays on Cool 97.
November 18, 2014, Hornell, NY

Listen to Erika Zerkowski.   Listen to Erika Zerkowski, Certified Dietician and Diabetes Educator, discuss healthy eating during the holidays with Dave Pal on Cool 97. (mp3)




SJMH Launches Chronic Heart Disease Support Group
November 10, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) has started a Chronic Heart Failure (CHF) Support Group to assist patients and caregivers in managing the physical and emotional aspects of chronic heart failure. The group will meet at 2:00pm on the second Friday of every month, starting November 14, in the Hospital’s Cardiac Rehab department on the 2nd floor of 411 Canisteo St., Hornell.

Staffed by facilitators from SJMH’s Cardiac Rehab Program, the new CHF support group is aimed at providing education and support to cardiac patients and their spouses, families, and friends.

"Because of the medical and lifestyle changes associated with chronic heart failure, managing the disease can be challenging to patients and caregivers alike," said facilitator Cheryl Farrand, RN. "There is so much to absorb between balancing medications, diet and exercise, and dealing with stress and emotions. That’s why living with a chronic disease like CFH is often easier through participation in a support group."

Farrand noted that it’s important for those closest to the patient understand what to expect and how to manage it. "We want CHF patients and caregivers to know they’re not alone," she said, "and we look forward to providing the resources, support and education they need."

For more information on SJMH’s Chronic Heart Disease Support Group or Cardiac Rehab Program call (607) 324-8118.




Town Meeting . . . December 4th "The Path to Our Healthcare Future"
Posted November 5, 2014, Hornell, NY

The public is cordially invited to the next St. James Mercy Town Meeting on December 4th. Please see details below. We look forward to seeing you there!

Jen Sullivan President CEO, Town Meeting December 4, 2014

Thursday, December 4th
6:30-7:30 p.m.
The Main Place
251 Main Street, Hornell

Jen Sullivan, St. James Mercy Hospital President & CEO, will discuss the progress of the "new vision" for healthcare in the Hornell community and address questions.




Holiday Bazaar – Nov 6, 7
October 23, 2014, Hornell, NY
Flyer (PDF)

Holiday Bazaar



Two Days of Fun!
  • Thursday, November 6, 9am-1pm, McAuley Manor Lobby
  • Friday, November 7, 8am-1pm, St. James Mercy Hospital Lobby

Don’t miss the Annual Holiday Bazaar, featuring
  • Homemade candy and baked goods
  • "New to You" table
  • Drawing for lottery ticket candy canes, 33" standing wooden Frosty Snowman (courtesy of Acquinas Gift Shop)
  • Christmas Money Tree
  • 50/50 raffle
  • 15% Discount on Gift Shop merchandise (excluding stamps, fresh flowers, candy, and greeting cards)

Sponsored by St. James Mercy Hospital Auxiliary
411 Canisteo Street
Hornell, NY
(607) 324-8000




Notes in Duo Free Concert Oct 28 – Donations Benefit St. James Mercy Hospital
Internationally Renown "Notes in Duo"
Posted October 22, 2014, Hornell, NY

Don’t miss this free concert with internationally renown "Notes in Duo" with Pietro Tagliaferri on clarinet and Francesco Attesti on piano.

Come show your support for St. James Mercy Hospital. Free will donations accepted at the door. All donations will go to the St. James Mercy Foundation.

When: 7pm, October 28
Where: Hornell High School Auditorim




SJMH Proactively Prepares for Ebola
October 21, 2014, Hornell, NY
Press Release (PDF)

Under the guidance of the Centers for Disease Control (CDC) and the New York State Department of Health (NYSDOH), St. James Mercy Hospital (SJMH) is proactively preparing for Ebola risk.

"We understand the fear and concern that result from reports of the Ebola virus and wish to assure everyone in the Hornell area that St. James Mercy Hospital is committed to the health and safety of our communities," said Kathy Brodbeck, chief nursing officer. "Although the risk of contracting Ebola is extremely low, we are prepared to respond to the Ebola virus with the highest standards of care, safety, compassion and professionalism. Our commitment is to provide our patients with excellent care and keep our employees safe while delivering care."

As part of the national CHE Trinity Health system, SJMH has established specific protocols to detect, prevent, and contain potential Ebola infection.

"Our clinicians and staff in many departments are being training to identify, care for, and monitor potentially high-risk patients and provide treatment in accordance with the Centers for Disease Control and Prevention’s rigorous infectious disease procedures," said Brodbeck. "This includes staff education, isolation supplies and practices, drills, and regular participation in CDC and DOH conference calls. Our priorities are to detect the symptoms, prevent contamination to other persons, and transfer potentially infected persons to a state-designated Ebola treatment facility (Strong Memorial Hospital in Rochester)."

People who may have traveled to a high-risk areas for Ebola, or been exposed to someone who has Ebola and who are demonstrating symptoms, should first contact their physician or the Emergency Room and notify them of their possible high-risk exposure, before coming to the office or emergency room.

"As a further precaution, patients who come to SJMH’s emergency department, clinics, Express Care and registration will be asked about their recent international travel history," said Brodbeck. "Additionally, this week SJMH is conducting an Ebola preparedness drill collaboratively with county emergency management, public health and emergency responder agencies to establish a well-coordinated response."

SJMH officials will continue to diligently monitor the situation and work with the Centers for Disease Control and Prevention, Steuben County public health, and other health systems to share information. "We are committed to rapidly implement evolving treatments and guidelines to protect the people we serve as well as our staff," said Brodbeck.

More information is available at http://www.health.ny.gov/diseases/communicable/ebola/faq.htm .




11th Annual "Friends Fore Mercy" Golf Tournament Raises Over $33,000 for St. James Mercy Foundation
October 6, 2014, Hornell, NY
Press Release (PDF)

The 11th annual "Friends Fore Mercy" to benefit St. James Mercy Foundation raised $33,646 at the event held Friday, September 26, at Twin Hickory Golf Club in Hornell. Twenty-six teams and forty-eight sponsors participated in this year’s tournament, as well as twenty-two volunteers from the hospital and community. The Foundation provides resources to benefit St. James Mercy Hospital, and all proceeds from the golf tournament will directly benefit the transformation of healthcare services in Hornell.

"We’re delighted to report that the proceeds from this year’s tournament surpassed 2013 by $10,000," said Sylvia Bryant, Foundation Executive Director. "That is indicative of the ongoing tremendous support for St. James Mercy. As we transform to a new model of care, we’re grateful to the community for its steadfast support for local healthcare services."

First Place Team
With a score of 58, the first-place team was comprised of Nathan Clark, Pete Peters, Nick Clark, and Tony Dickson

This year’s "Friends Fore Mercy" corporate event sponsors were ALSTOM Transportation, Community Broadcasters, Lincoln Financial Group, Bonadio Group, Pike Company, and University of Rochester. Maple City Dodge offered four hole-in-one prize opportunities, including the chance to win a 2014 Chrysler 200. Additional sponsors and prize donors may be found at www.stjamesmercy.org/foundation-golf.shtml.

Additional funds were raised with two contests and drawings for a Syracuse Orange game package (won by Jim Battersby; donated by Time Warner Media/Melissa Meyer); Kindle DX and $100 Visa card (won by Pete Peters; donated by Ken Richmond and John Carroll); 32” flat screen TV (won by Dottie Harrington; donated by MercyLine by Doyle); and $100 Visa card (won by Nicholas Monaghan; donated by Ken Richmond and John Carroll). Ken Richmond won the 50/50 cash raffle and donated the money back to St. James Mercy Foundation.

With a score of 58, the first-place team was comprised of Nathan Clark, Pete Peters, Nick Clark, and Tony Dickson. Second-place with a score of 61 included Jim Sullivan, Steve Snyder, Dan Rauber, and Mike Perry. Women’s closest to the pin was won by Mary McInerney and men’s closest to the pin by Jimmy Sexton. Women’s longest drive was won by Kate Kreger and men’s longest drive by Ed Amore.

"We sincerely appreciate the many sponsors and players who came out for this year’s "Friends Fore Mercy" golf tournament, as well as Hospital staff and volunteers who worked diligently to make it a great success," said Bryant.




St. James Mercy Hospital Announces Intent to Sell Dialysis Center
October 2, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) announced today it is pursuing the sale of its Dialysis Center, located at the Mercycare facility, as part of its transformation to a financially viable, sustainable, outpatient-focused healthcare delivery system.

"We currently are contacting potential purchasers to determine their level of interest," said Jennifer Sullivan, president and CEO, St. James Mercy Hospital. "While the sale process may take several months, we anticipate that potential buyers may be on site in the next days and weeks to tour the facility."

The sale of the Dialysis Center is being pursued separately from sale of McAuley Manor (announced in May 2014). "We recognize that Dialysis services are needed in the community," said Sullivan, "and are pursuing companies that have the resources and expertise to ensure our patients continue to receive high quality Dialysis services."

"It is our expectation that the transition can occur with no interruption in the provision of quality care," said Sullivan. "Our reputation for high-quality, compassionate care is second to none, and we thank and commend the staff for their extraordinary professionalism and commitment to patients, not only during this difficult time, but for the many years we have served the community."




Hornell 5K Walk for Kidneys – September 20, 9am
September 4, 2014, Hornell, NY

Join SJMH for the YMCA Kidney Walk 5K on September 20 at 9am at the Hornell YMCA. To register visit
http://healthykidneys.donordrive.com/index.cfm?fuseaction=donorDrive.event&eventID=510

To join the SJMH team, register under the St. James Mercy Health Nuts. Runners are $20 and walkers are free! Proceeds benefit the dialysis patients in our area.




Mammogram Monday – October 27, 4-7pm
Posted September 5, 2014, Hornell, NY
Download flyer (PDF)

Free mammogram and breast exam at St. James Mercy Hospital. Free goodie bags and door prizes. Call to make your reservation and register for door prizes: (607) 324-8812 or 1 (877) 778-6857
Must be uninsured and meet age requirements.

Mammogram Monday




Hornell Town Meeting "The Path to Our Healthcare Future," August 27, 2014
Posted September 3, 2014, Hornell, NY

On August 27, at the Hornell Golf Club, St. James Mercy Health System President & CEO, Jen Sullivan, hosted a Town Meeting to update the community on progress with the New Healthcare Vision and fielded questions from the audience.


The Path to Our Healthcare Future, August 27, 2014

View at YouTube.




Local Artist, Craig Prophet, Displays Work at St. James Mercy Hospital
September 2, 2014, Hornell, NY
Press Release (PDF)

Local artist, Craig Prophet of Alfred, New York, has loaned a collection of paintings to St. James Mercy Hospital for display in the lobby, emergency room hallway, and cafeteria.

Prophet’s work can be found in numerous collections in the Atlanta, Georgia area, and his work has been commissioned for several private collections. He also has served as an art director and graphic designer for local and national customers, and has taught art at Alfred University and locally.

Prophet renders traditional subjects in an abstract style, portrayed so that they seem "real" to the viewer.

"Creating art is about the joy of living," he said. "When I feel stuck in a trend or an expectation for my work, that’s when I choose to be intuitive, conceptual and abstract. This experimentation keeps me fresh and feeling alive."

Local Artist, Craig Prophet, Displays Work
Paintings of Alfred artist Craig Prophet are now on display and on sale at St. James Mercy Hospital.

Prophet’s interest in art started early in his childhood in New England. "My aunt taught me how to sit at the table and draw at a very young age, and it never left me...I love it," he said. He went on to attain his Bachelor of Arts from Alfred University and a Masters of Fine Arts from Boston University.

The paintings are for sale, and the artist has offered to donate a portion of the proceeds to the St. James Mercy Foundation.

"We are delighted to share these striking original paintings with our patients and visitors at the hospital, and are grateful for Mr. Prophet’s generosity in working with us," said Sylvia Bryant, VP Mission Integration and Community Outreach.

Prophet’s work will be on display through the fall.




Sept 1, New Hours For Express Care Clinic, 10 am – 8 pm
August 25, 2014, Hornell, NY

As of September 1, the hours for Express Care will be 10 am – 8 pm. This is for greater convenience to patients, especially those who wake up with an illness and need to get care.




August 13, 2014, Hornell, NY


Dr. Rizvi Radio Interview.   Dr. Rizvi discusses, THD, a New Treatment for Hemorrhoids on Cool 97 with Dave Pal

Dr. Rizvi discusses a new non-invasive treatment, THD, for hemorroids. (mp3)




St. James Mercy Hospital Launches Enhanced Digital Marketing Presence
August 11, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) announced that is has launched a digital media program to strengthen communication with the public and employees, reach new consumers, and drive volume to SJMH services. The three digital components include social media (Facebook, Twitter, LinkedIn, Google Plus), a mobile website, and digital directories.

"These new digital tools are designed to help people stay better informed about our new vision for healthcare, to easily find us and our services and learn about events, and to share their experiences about St. James Mercy Hospital," said Kate Kreger, Director Marketing and Communications. "Social media is now part of our everyday communications and because of the nature of our business, we have taken extra precautions to maintain HIPAA and privacy standards and have provided guidelines for our staff," she said.

SJMH is working with Propel Marketing, a local digital services company, to develop and maximize its digital marketing program. "Propel will help us build our digital presence and build followers and ‘likes’ for SJMH," said Kreger. "We have a lot to share and we thank our employees, medical staff, volunteers and the community in advance for their support."

For more information visit




Town Meeting . . . August 27th "The Path to Our Healthcare Future"
Posted July 28, 2014, Hornell, NY
Flyer (PDF)

Jen Sullivan President CEO, Town Meeting May 21

The public is cordially invited to a Town Meeting to hear an update about the vision and future of St. James Mercy Hospital:

Wednesday, August 27th
6:30-7:30 p.m.
Hornell Golf Club
473 Seneca Street, Hornell

Jen Sullivan, St. James Mercy Hospital President & CEO, will discuss the "new vision" for healthcare in the Hornell community and address questions.

This event is free of charge and open to the public. We look forward to seeing you!




Join Dr. Rizvi, September 11 – A Sensitive Topic...Hemorrhoids
Part of the "Sharing the Health" Series

Printable Flyer (PDF)

View video

Thursday, September 11, 6:30-7:30 pm
Hornell Golf Club, 473 Seneca Road
Featuring: Irfan Rizvi, MD – Board-certfied General and Colorectal Surgeon at SJMH

Yes, you can have relief from this secret but painful condition with a new procedure...THD! Say goodbye to that itchy, painful, burning feeling, and hello to your life! If you’ve been searching for a proven solution to your own painful hemorrhoid problem, Dr. Rizvi at St. James Mercy will have the appropriate treatment for you...including THD, a new alternative that promises lasting relief within 3-4 days.

Join Dr. Rizvi for a free, informative Q&A on the causes of hemorrhoids, their effects on our bodies and treatments including the new, non-invasive treatment called THD.

For reservations call Linda Blauers (607) 324-8146 by Friday, Sept. 5th or register here lblauers@sjmh.org
* Please provide your name and phone number...thank you.

  Dr. Rizvi
Dr. Irfan Rizvi




11th Annual "Friends Fore Mercy" Golf Tournament – September 26, 2014
Flyer (PDF)

Join us for "Friends Fore Mercy" Golf Tournament at the Twin Hickory Golf Club, Friday September 26th. BBQ dinner and prizes follow the tournament. Chances to win a 2014 Chrysler 200 car (courtesy of Maple City Dodge), Bills tickets and more!


Golf Tournament

4 Person Caption & Crew Format – Shotgun Start
Friday, September 26th – 9:00 AM (Rain or Shine)
Registration starts at 8:00 AM
Twin Hickory Golf Club, Hornell

Non-members $65, Members $51
Cart Fee $28 (2 riders per cart)
Includes Greens Fee, Breakfast and Lunch...

Registration deadline is September 12th.
Call (607) 324-8240 to register.




July 25, 2014, Hornell, NY


Dr. Rizvi Radio Interview.   Dr. Rizvi’s Radio Interview regarding a New Treatment for Hemorrhoids

Dr. Rizvi’s interview on radio WLEA regarding, THD, a new treatment for hemorrhoids (mp3).




St. James Mercy Hospital Launches Online Patient Access Center
July 23, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) has created an online "patient access center" where consumers can find and print medical forms and test instructions, as well as view health education videos. The new tool is located on the hospital website (www.stjamesmercy.org/patients-visitors.shtml).

"We know that preparing for a healthcare visit can be challenging and sometimes intimidating, especially if you are unfamiliar with that particular service or procedure," said Kathy Brodbeck, SJMH Chief Nursing Officer. "The new online ‘access center’ provides virtually everything a patient needs to know about our outpatient services and procedures, and how to better manage chronic disease. This helps patients feel better prepared and less anxious, and ultimately provides better health outcomes."



Patient Instructions at http://stjamesmercy.org/instructions.shtml

  1. Patient Instructions
  2. Patient Education
  3. Patient Forms
  4. Patient Access Center on the Patients Visitors page


Patients can get details about tests and services offered at SJMH like nuclear medicine, CT scans, special lab tests, medical nutrition therapy, cardiac tests, rehabilitation services, as well as information on specific medical conditions. "Our online patient library has a wealth of information such as test descriptions and how to prepare for your visit," said Brodbeck. In addition there is a link to "The Patient Channel," SJMH’s free education television network service loaded with credible, accurate and updated information for patients, families and caregivers on a variety of health topics and diseases.

SJMH also recently released a secure online tool for physicians and their staff to easily access referral forms and service requisitions. "We work closely with your primary care doctor to expedite the scheduling process and share appropriate information within HIPAA guidelines," said Brodbeck. "This helps ensure that all necessary forms are completed and that you are as well informed as possible, before you come in for your procedure or visit."

"We know people have a choice when it comes to health services, and we are continuously improving the way patients access and experience their care at SJMH," she said. "We welcome the public’s input, and encourage consumers to call our Patient Access Supervisor at (607) 324-8275 with comments and suggestions on their care experience at St. James Mercy Hospital."




St. James Mercy Hospital Receives Confirmation of $6.4 Million in New York State Funding
July 14, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) received confirmation it has been awarded the full $6.4 million it applied for from the New York State Department of Health (NYSDOH) Interim Access Assurance Fund (IAAF). SJMH announced June 9 the initial payment of $1.2 million was approved.

The temporary funding available through the IAAF program will enable "safety net" hospitals like SJMH to work toward transforming into sustainable operations, while maintaining critical services to their communities. A "safety net hospital" provides a significant level of care to low-income, uninsured, and vulnerable populations. St. James Mercy will use the IAAF funds to support its operations into early 2015, ensuring the continued, uninterrupted provision of services during its transformation to a new ambulatory model of care delivery.

"The approval by the state of our full request for $6.4 million is great news," said Jennifer Sullivan, president and CEO, St. James Mercy Hospital. "With this support, we continue to provide key healthcare services that are essential to our community."

The IAAF program is the first phase of funding under the state’s Delivery System Reform Incentive Payment (DSRIP) program. The DSRIP program was announced by Governor Andrew Cuomo on April 14. Organizations seeking funds under DSRIP are required to collaborate in order to achieve the program’s statewide goal of reducing avoidable hospital use by 25 percent by improving access to ambulatory care.

On April 30, SJMH announced its intent to work with Rochester-based UR Medicine on a plan to preserve quality healthcare services in Hornell. In May, UR Medicine informed the NYSDOH of its intent to participate in the DSRIP program, and SJMH is listed as a potential partner in that effort.

"Along with other healthcare providers in the region, UR Medicine and SJMH are exploring a system of integrated services delivery to ensure regional access to quality healthcare services," said Sullivan. "Our strategy is contingent upon securing DSRIP funds to transition from traditional hospital-based care to an outpatient focused system," she said.

"This is an exciting time of rapid change for SJMH," said Sullivan. "We invite the public to attend our next Town Meeting on August 27 at 6:30 p.m. at the Hornell Golf Club to hear more about our progress and the future of health care in our region."

Statewide, the New York State Department of Health awarded a total of $462 million in IAAF awards to 22 safety net hospitals and five major public hospital systems in 2014. A complete list of IAAF awards can be found at www.health.ny.gov/health_care/medicaid/redesign/iaaf_awards.htm.




St. James Mercy Hospital Auxiliary Contributes Annual Gift of $22,000
July 11, 2014, Hornell, NY
Press Release (PDF)

Forty-six members of the St. James Mercy Hospital (SJMH) Auxiliary and special guests gathered on June 10 at The Main Place for the annual Auxiliary appreciation luncheon. The event commemorates the work of Auxiliary volunteers on behalf of St. James Mercy Hospital. In addition, the Auxiliary presented its annual gift to St. James Mercy Foundation in the amount of $22,000.

Auxiliary chair, Lynne Freeland, acknowledged the tireless work of the Auxiliary members. "Year after year, our dedicated Auxiliary volunteers coordinate a variety of fundraising activities and events, including the Christmas Bazaar, Trees of Life, Food Fair and raffles, as well as operate the Aquinas Gift Shops," she said. "The dollars raised go directly to strengthen healthcare services in our community. This year’s gift will support SJMH’s ‘new vision’ initiative to transform the organization to an outpatient model of care."

President and CEO Jennifer Sullivan acknowledged the Auxiliary for supporting the greater Hornell community for 110 years. "Since 1904, hundreds of Auxiliary members have provided many thousands of hours of service to St. James Mercy Hospital. As the largest single donor to the Foundation, the Auxiliary has contributed over $700,000 to purchase equipment, fund new services, and provide scholarships. The Auxiliary and its devoted members allow us to fulfill our mission of serving the poor and disadvantaged who come to us for care."

The appreciation luncheon also included recognition of new members Josie Brown, Diane Dale and Wanda Johnson, and co-chairs Lynne Freeland and Natalina Racalto. SJMH staff member Lisa Gardner was also acknowledged for her administrative support to the Auxiliary.

For more information about the Hospital Auxiliary or St. James Mercy Foundation, visit http://stjamesmercy.org/auxiliary.shtml or call (607) 324-8240.




St. James Mercy Scholarship Awarded to Sara Hillman
July 10, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital is pleased to announce that Sara Hillman has been named its 2014 Memorial Scholarship winner.

Awarded annually to one high school senior, the $500 scholarship was established over 20 years ago. To be eligible, the student must be a St. James Mercy employee or child of an employee, be accepted by an institution of higher learning, and submit an application and letters of reference. The selection centers around the candidates’ academic goals and community involvement, and culminates in an interview with the scholarship committee.


St. James Mercy Scholarship Awarded to Sara Hillman
L-R: Scholarship Committee members Kelly Bracken; Laura Vetter; VP Mission & Outreach, Sylvia Bryant; Scholarship recipient Sara Hillman; Kathleen Hillman; David Hillman; and Committee member Linda Blauers.


Sara will be attending Monroe Community College for Liberal Arts Childhood Education – Associates in Arts degree. She then plans to transfer to Elmira College where she will pursue a Bachelor’s degree in Special Education in Early Childhood. While working as Student Food Worker at St. James Mercy Hospital, Sara demonstrated her strong work ethic and ability to work as a team player, earning praise from Nutrition department co-workers. Sara credits St. James Mercy with teaching her about teamwork, and the importance of giving time to individuals in need. Sara’s desire to pursue a career in childhood special education stemmed from her babysitting experience, where she learned the importance of responsibility and the need for patience in teaching and leading others.

Sara’s parents are father David, and mother Kathleen Hillman, who is department secretary at St. James Mercy’s Alfred Family Practice.

Four talented and ambitious students applied for the 2014 Memorial Scholarship. St. James Mercy Hospital congratulates Sara and sends best wishes to her and the other four candidates, as they pursue their careers and continue to serve their communities.



Director Chris Donegan Radio Interview.   Rehab Services Director Chris Donegan’s Radio Interview

Listen to Rehab Services Director Chris Donegan discuss services on radio Cool 97(mp3).




Jen Sullivan and mayor Shawn Hogan discuss IAAF Funding with WLEA

Click below to listen to Jen Sullivan and mayor Shawn Hogan discuss SJMH’s announcement regarding approval of its application for IAAF funding from New York State:



View at YouTube.




St. James Mercy Hospital Receives Approval for New York State Funding
June 9, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) announced it has requested $6.4 million from the New York State Department of Health (NYSDOH) Interim Access Assurance Fund (IAAF). Authorization for the initial payment of $1.2 million has been received. The funds will be used to support the operations of SJMH through early 2015, ensuring the continued, uninterrupted provision of local healthcare services while the organization transforms to a new ambulatory-focused model of care delivery.

"We are very pleased that our application has been approved," said Jennifer Sullivan, President & CEO, St. James Mercy Hospital. "We have worked diligently in recent months with NYSDOH officials to preserve healthcare services in Hornell. This award of IAAF funding clearly demonstrates the commitment of the Department of Health to support rural healthcare delivery and the need to transform to a sustainable model of care."

The IAAF funds are part of New York State’s Delivery System Reform Incentive Payment (DSRIP) program, announced by Governor Andrew Cuomo on April 14 to reinvest $8 billion in federal savings generated by New York State’s Medicaid Redesign Team reforms. The IAAF funding awarded to SJMH comes from a $500 million fund set aside under the DSRIP program to provide temporary, time-limited funding to ensure that critical healthcare needs are met in communities across the state.

"On April 30, 2014 we announced our intent to work with Rochester-based UR Medicine on a plan to preserve quality health care services in Hornell," said Sullivan. "That strategy is contingent upon securing funds needed to transition from traditional hospital-based care to a more robust array of outpatient-focused services. This IAAF award is the first step in that funding. In May, UR Medicine informed the NYSDOH of its intent to participate in the DSRIP program, and SJMH is listed as a potential partner in that effort."

The overall goal statewide is to reduce avoidable hospital use by 25 percent by improving access to ambulatory care.

Sullivan emphasized that discussions between SJMH and UR Medicine, while well underway, have yet to be finalized.

"SJMH is committed to collaborating with other healthcare providers in a system of integrated services delivery to ensure regional access to quality healthcare services while demonstrating financial viability," said Sullivan. "As we did at the most recent Town Meeting, held on May 21, we will continue to keep the community apprised of our progress, and appreciate the community’s ongoing support for St. James Mercy."




Hornell Town Meeting II, May 21, 2014
Posted May 28, 2014, Hornell, NY

On May 21 at the Hornell High School, St. James Mercy Health System President & CEO, Jen Sullivan, hosted a Town Meeting to update the community on progress with the New Vision and fielded questions from the audience.


Making Progress on The Path to Our Healthcare Future

View at YouTube.




St. James Mercy Hospital to Seek Buyer for McAuley Manor at Mercycare
Hospital to Also Seek New Homes for Three Ventilator Unit Residents
May 21, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Health System announced today it is pursuing the sale of its long-term care facility, McAuley Manor at Mercycare, as part of its transformation to an ambulatory-care focused system. The hospital also said it plans to relocate three ventilator-dependent residents from their location at McAuley Manor, with eventual closure of the unit.

"We value the residents and employees of McAuley Manor, and we will work hard to minimize the impact of the potential sale on them," said Jennifer Sullivan, president and CEO, St. James Mercy Health System. "Ultimately, as part of our transformation, we know McAuley Manor will be best served by an organization that specializes in long-term care and can ensure the residents and their families continue to receive the high quality care our employees provide today."

"For the ventilator unit at McAuley Manor, once we find new homes for the three residents, we will close the unit," Sullivan said. "There is very little demand for the chronic ventilator service at McAuley Manor, and we can no longer afford to offer this service."

As part of the relocation of residents and closure of the ventilator unit, St. James Mercy Hospital will submit a Certificate of Need (CON) application to the New York State Department of Health, seeking approval of the unit closure.

The sale of McAuley Manor is expected to take several months, according to St. James Mercy officials.




St. James Mercy is hosting a "Showcase of Services Open House" May 28th
Posted May 13, 2014, Hornell, NY
Printable Flyer (PDF)

You’re invited to our Open House, Wednesday, May 28th 3-6 pm, Hospital campus, 411 Canisteo St., Hornell. Come see the changes we’ve made to our outpatient services to make them more patient friendly! Physical Therapy, Medical Nutrition Therapy, Diabetes Education, EEG, Lab services, and Cancer Services Program have all relocated. We also have a new patient access process, designed to make your care more convenient. There will be tours, displays, screenings, refreshments, giveaways, gift shop discounts and more!

Other upcoming events:

  • Look for SJMH at the Hornell Expo on May 16th & 17th at the former Wegmans on Seneca Road.
  • Join us at the Town Meeting May 21st at the Hornell High School Auditorium at 6:30 pm.

Showcase of Services Open House
"Showcase of Services Open House" May 28




Town Meeting . . . May 21st "The Path to Our Healthcare Future"
May 6, 2014, Hornell, NY
Flyer (PDF)

Jen Sullivan President CEO, Town Meeting May 21

The public is cordially invited to a Town Meeting to learn more about the vision and future of St. James Mercy Hospital:

Wednesday, May 21st
6:30-7:30 p.m.
Hornell Senior High School Auditorium
134 Seneca Street, Hornell

Jen Sullivan, St. James Mercy Hospital President & CEO, will discuss the "new vision" for healthcare in the Hornell community and address questions.

This event is free of charge and open to the public. We look forward to seeing you!




St. James Mercy Health System and UR Medicine Seek to Reinvent Health Care in Hornell
April 30, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Health System (SJMHS) has announced that it will work with Rochester-based UR Medicine on a plan to preserve quality health care services in Hornell. The plan is contingent upon securing funds needed to transition from traditional hospital-based care to a more robust array of outpatient-focused services that support Hornell area residents and their physicians.

"We are confident UR Medicine shares our vision for healthcare in our community and around the region. UR Medicine offers the administrative and medical expertise to help us improve patient care and the patient experience through a more efficient, patient-centered and coordinated system that focuses on the way that medicine will be delivered in the future," said Jennifer Sullivan, SJMHS president and CEO. "To realize our vision, we’ll need financial support, and one of the most promising avenues we’ll pursue is a newly established pool of state funds set aside to help communities reinvent their health care services."

On April 14, Governor Cuomo announced that the State of New York finalized terms and conditions with the federal government that will allow the state to invest $8 billion to transform its health care system. Through a Delivery System Reform Incentive Payment (DSRIP) process, the federal dollars will address critical issues across the state, including access to local healthcare services. Under DSRIP, "safety net providers" such as SJMH will be required to collaborate with other healthcare providers in the region to implement innovative projects focused on system transformation, clinical improvement, and population health improvement, while demonstrating financial viability.

"SJMH plans to apply for waiver funding through the Interim Access Assurance Fund, which will provide funding through early 2015 to ensure SJMH can transform without disruption," Sullivan said. "This is an unprecedented opportunity to pursue reform of the local delivery system that will ensure the continued, uninterrupted provision of healthcare services in Hornell."

Sullivan emphasized that discussions between SJMH and UR Medicine have yet to be finalized, must be approved by the University Trustees, and are contingent upon obtaining fiscal support for any plan developed. "Moving forward, the sharing of additional information through the due diligence process will help clarify the potential structure of the partnership and the services to be provided in Hornell," said Sullivan. "UR Medicine will review the work of the New Vision Task Force and meet with Hornell’s local physicians to determine what services are needed and, if financially viable, how they can best be provided."

The recommendation to partner with UR Medicine was reached by SJMHS’s New Vision Task Force (a group comprised SJMH medical staff, rural and tertiary healthcare experts, hospital leadership, financial experts and community leaders charged with exploring options for sustainable health care in Hornell) and the SJMHS Strategic Planning/Finance Committee, and approved by the SJMHS board of directors.

Founded in 1890 and based in Hornell, NY, St. James Mercy Hospital is a not-for-profit health organization sponsored by the Sisters of Mercy that provides care in Steuben and surrounding counties, with emphasis on the poor and underserved. St. James Mercy Hospital is a member of CHE Trinity Health, a multi-institutional network. For more information, visit www.stjamesmercy.org.

UR Medicine operates Strong Memorial Hospital and Highland Hospital (both in Rochester), and Thompson Health (Canandaigua). UR Medicine also has formal collaborative clinical relationships with Jones Memorial Hospital (Wellsville), Nicholas Noyes Memorial Hospital (Dansville), and Wyoming County Community Health System (Warsaw).




A Tribute to Fallen Soldiers Now on Display at St. James Mercy Hospital
April 30, 2014, Hornell, NY
Press Release (PDF)

A display of granite plaques dedicated to the memory of local service men and women killed in action is on loan to St. James Mercy Hospital, located in the emergency room hallway.

The display was sponsored by Patriot Plaques, a company that specializes in creating granite wall art of military heroes, and coordinated by local resident Scott Teller. The plaques were produced at Area 52, Teller’s shop in Hornell.

"My partner, Bill Samm, and I created this program through Patriot Plaques in 2013 to pay tribute to local community heroes," said Teller. "I’m just a plain old patriot who wants to preserve the memories of local kids that make the ultimate sacrifice for our country. A photograph can fade, but this technology will last virtually forever." Teller and Samm also create and present a plaque free of charge to the parents of the fallen heroes.


Tribute to Fallen Soldiers
A display of granite plaques dedicated to the memory of local service men and women is on loan to St. James Mercy Hospital. Pictured is Scott Teller, vice president of Patriot Plaques, sponsor of the program.


The St. James Mercy display is a tribute to service men and women who died in the Iraq, Afghanistan and Vietnam conflicts, including Cpl. Larry Hatter; Lnc. Cpl. Zachary Smith; Sgt. Devin Snyder; Cpl. Jason Dunham; Lnc. Cpl. Michael G. Plank; Spc. Ryan P. Jayne; and Cpl. Joseph W. Barillo.

"As Memorial Day approaches, we are honored to share this distinguished display with our patients and visitors at the hospital," said Sylvia Bryant, VP Mission Integration and Community Outreach. The tribute will be on display through the spring. A similar display is located at Arkport Cycles in Hornell.




Bethesda Grant Awarded to Enhance Emergency Technician Training at St. James Mercy Hospital
April 16, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) has received a grant in the amount of $5,450 from the Bethesda Foundation to enhance its Emergency Medical Technician (EMT) training. The funds will be used to purchase instructional DVD’s and interactive equipment used in the classroom to demonstrate the latest EMT skills, techniques and technologies.

"EMS—or Emergency Medical Services—is a vital part of our communities," said Teri Symonds, SJMH course coordinator. "The majority of local residents depend almost exclusively on the services of Emergency Medical Technicians for safe, effective and timely care during medical emergencies. They make a significant contribution to the wellbeing of residents in our rural area."

There are approximately twenty ambulance groups in Steuben County, the majority of which are staffed by EMS volunteers. SJMH sponsors annual EMT certification training for about thirty students by providing instruction, equipment, space and staff supervision. Once certified, the majority of students give back to local communities as EMS volunteers.


Bill Loree presents check to Jennifer Sullivan
Bethesda Foundation board member Bill Loree presents a check to SJMH president & CEO Jennifer Sullivan to support St. James Mercy’s EMT training program.


"Our goal at SJMH is to provide the most current, student-friendly training," said Jennifer Sullivan, SJMH President & CEO. "We take great pride in preparing these committed individuals for the indispensable role they play in serving others, and we are grateful to the Bethesda Foundation for supporting this essential program."

"Our board of directors fully endorsed the EMT grant request," said Fred Marks, Bethesda Foundation Executive Director. "The proposal clearly outlined the need and positive impact the grant will have to our communities and neighbors." Created in 1986, the Bethesda Foundation is a non-profit charitable organization devoted to the funding and support of health-related projects and scholarships in the Hornell area.

For more information on the Emergency Medical Technician program at St. James Mercy contact Teri Symonds at (607) 324-8890 (tsymonds@sjmh.org).




St. James Mercy Hospital and Jones Memorial Hospital Collaborate to Ensure Women’s Health Services in Region
April 7, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH), in Hornell, NY, announced today an opportunity for collaboration with Jones Memorial Hospital, in Wellsville, NY, that will help ensure the preservation of women’s health services in the region. According to CEOs from both organizations, the opportunity arose in part due to the resignation last week of Andres Rubert, MD, Obstetrics/Gynecology, from SJMH, where he has been employed since 2007, to accept a position with Jones Memorial Hospital. The hospitals are working together to facilitate a plan that will allow Dr. Rubert to serve patients in both communities.

"Dr. Rubert is a talented, compassionate physician who truly believes in the mission of providing quality care that is accessible to all in the community," said Jennifer Sullivan, SJMH president & CEO. "He has built a large, loyal practice here in Hornell, and we want to ensure he can continue to serve patients’ needs in this community as well as in the Wellsville area."

While Dr. Rubert’s resignation from SJMH will be effective July 28, his office practice will continue to be located in Hornell even beyond that date. He will perform deliveries at SJMH through the end of July and will begin performing deliveries at Jones starting in August.

"All of us are committed first and foremost to meeting the healthcare needs of the residents in our communities," said Eva Benedict, CEO of Jones Memorial Hospital. "We are pleased with this opportunity to collaborate with St. James Mercy Hospital to provide services for a greater number of community residents."

"We have a unique opportunity to keep women’s healthcare services available to residents in the Hornell and Wellsville communities," said Sullivan. "Working together with Jones Memorial Hospital, we can ensure uninterrupted care for Dr. Rubert’s current patients as well as expanded care options for new patients outside of the Hornell community."

"I am grateful for the support and collegiality I have experienced at St. James Mercy for the past six years," said Dr. Rubert. "My decision to affiliate with Jones Memorial Hospital is a ‘win-win’ for both communities. I am excited about the opportunity to be part of this collaborative effort to continue providing quality women’s healthcare here in the Hornell community."

Dr. Rubert’s current patients will continue to access care at the 430 Canisteo Street office, and new patients are welcome to his practice. For more information or to schedule an appointment, contact Dr. Rubert’s office at (607) 324-0604.




Take a Visual Tour of the Center for Express Care

Video highlights include the Express Care interior, medical care, and providers. View updated hours/days the clinic is open.


New hours Open 10 am to 8 pm

View at YouTube.




Congressman Reed Tells Sibelious About St. James Hospital’s Situation
www.am1480wlea.com
March 20, 2014, Washington, DC

Congressman Tom Reed says St. James Hospital is doing great work in innovating and turning around the models for care delivery.

At a hearing in Washington, Reed told Health and Human Services Director Kathleen Sibelius that the Obama Administration is putting up roadblocks, increasing costs and jeopardizing critical access to care.



View at YouTube.




Dr. Philip Kho Joins St. James Mercy Hospital as a Hospitalist
March 13, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) is pleased to announce that Philip Kho, MD has joined SJMH as a fulltime Hospitalist effective January 1, 2014.

Board-certified in Internal Medicine, Dr. Kho attained his medical degree at Cebu Doctors College of Medicine (Philippines) and completed his residency in internal medicine at St. John’s Episcopal Hospital (New York), and in general surgery at hospitals in the Philippines. He has most recently worked in the Guthrie Clinic in Big Flats and at Corning Hospital.

"We are very pleased to have a provider of Dr. Kho’s caliber join our team," said Dr. John Carroll, SJMH interim chief medical officer. "A hospitalist is a doctor of medicine, often an internist, who specializes in caring for you while you are in the hospital, and acts as your primary doctor while you are an inpatient. Dr. Kho now serves at SJMH on a fulltime basis," he said.

SJMH has five hospitalists on staff including Dr. Tariq Randhawa, Dr. Nancy Ebling, Dr. Nauman Tahir, Dr. Aaron Hill, and Dr. Philip Kho. More information is available at www.stjamesmercy.org/hospitalist.shtml .

  Hospitalist Philip Kho, MD
Hospitalist Philip Kho, MD joined SJMH on January 1.




Ribbon Cutting for St. James Mercy Center for Express Care
March 10, 2014, Hornell, NY



View at YouTube.




Radio Interview with Dr. Rizvi on Colorectal Advances
March 4, 2014, Hornell, NY

Listen to radio interview "Dr. Rizvi Discusses Advances in Detecting and Treating Colorectal Problems" (mp3).




Hornell Town Meeting, February 12, 2014
March 3, 2014, Hornell, NY

"The Path to Our Healthcare Future," Hornell Town Meeting February 12, 2014. Jen Sullivan, Chair, New Vision Task Force and president and CEO, St. James Mercy Health System.



View at YouTube.




Alfred University Student Displays Work at St. James Mercy Hospital
February 21, 2014, Hornell, NY
Press Release (PDF)

Art student Lindsey Bates from Alfred University (AU) has loaned three original paintings to St. James Mercy for display in the hospital cafeteria.

A native of Albany, NY, Ms. Bates is a senior at Alfred University School of Art and Design. Upon graduation she hopes to pursue a masters degree in creative art therapy and counseling.


Lindsey Bates with artwork
Lindsey Bates, Alfred University


"We are pleased to offer talented students the opportunity to share their work with our visitors and employees," said Sylvia Bryant, VP Mission Integration and Community Outreach. "This is the fourth art exhibit at SJMH in the last year, and we appreciate the opportunity to share the work of local artists."

Ms. Bates’ paintings are brightly colored abstracts created in oil paint. "These particular paintings are a conversation between the artist’s hand and the paint and all of the diverse qualities and forms that it can take on," she said.

The paintings will be on display at the hospital until the end of the semester.




St. James Mercy Health System Names Permanent President and CEO
February 19, 2014, Newtown Square, PA
Press Release (PDF)

The St. James Mercy Hospital board of directors and CHE Trinity Health have announced that Jennifer L. Sullivan has been named president and chief executive officer of St. James Mercy Health System, effective February 4, 2014. Following a search by the board of directors, Sullivan was named interim president and CEO in August 2013.

"We are pleased that Jen has accepted the role of president and CEO," said John Capasso, CHE Trinity executive vice president. "She has clearly demonstrated her commitment to creating a long-term, viable healthcare presence for the Hornell community and her capacity for leadership through this time of transformation."

"Jen has worked extremely hard in the last six months to strengthen St. James Mercy’s relationships with physicians, employees, volunteers, and the community, all of which are critical to implementing the New Vision of healthcare," said Sr. Mary Fran Wegman, SJMH board president. "She understands the urgency of transforming the organization, and her energy and communication style have enhanced support of our most important initiatives."

Sullivan will continue her focus on the "New Vision" for healthcare in Hornell. "My priority is to continue leading our New Vision Task Force in its extremely important work to create a business plan that outlines a new model of healthcare for our community," she said. "The new model will deliver an attractive array of services that are sustainable and meet the community’s primary healthcare needs. The people in Hornell need and deserve high-quality care close to home, and we are best positioned to deliver this care." Sullivan discussed progress of the New Vision at a public Town Meeting on Wednesday, February 12.

Sullivan, who joined St. James Mercy Hospital in 2003, has more than 20 years experience in finance and operations management. Prior to joining St. James Mercy, she held positions at Arthur Andersen, Rochester, N.Y.; KPMG Peat Marwick, Boston, Mass.; Unity Health System, Rochester, N.Y.; and the Catholic Healthcare Audit Network, St. Louis, Mo.




SJMH Announces Opening of The Center for Express Care
February 17, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) is pleased to announce the opening of a new walk-in "Express Care" clinic that will offer primary care services at its medical building located at 20 Elm St., Hornell (in the former SJMH Family Practice lower level suite). The Center for Express Care is scheduled to open for business on March 10, 2014 and will be staffed by physician assistants Cynthia Marino and David Krohn, who are well known to the Hornell community through their work at SJMH.

The Center for Express Care will be open 12:00noon – 10:00pm, seven days a week. Services will be similar to those in a primary care office including diagnosis and treatment of common illnesses, health care monitoring, examinations, prevention and wellness services, and referrals to other healthcare services.

Dr. John Robshaw, SJMH physician, will supervise the clinic. "Cindy Marino and Dave Krohn are highly qualified professionals and well-versed in all aspects of primary care," he said. "They have been providing care to the Hornell community through SJMH’s ‘fast track’ process and so are familiar with community residents and the nature of local health care needs."

"We are excited about opening the Express Care clinic to address community need," said Jennifer Sullivan, interim president and CEO. "Local residents have wanted greater access to primary care services, especially during evening and weekend hours. With The Center for Express Care, SJMH is meeting that need."

SJMH Express Care will provide convenient, non-emergency care for treatment of conditions such as:

  • coughs, colds and earaches
  • flu symptoms and sore throats
  • urinary tract infections
  • allergies and skin conditions
  • minor lacerations and minor burns
  • strains and sprains
  • minor injuries and suture removal
  • animal and insect bites
  • minor eye problems and nose bleeds
Other available services include school and sports physicals.

The Center for Express Care is not designed to treat emergency conditions such as chest pain, said Sullivan. "Our Express Care clinic will not replace the emergency room or your regular primary care provider," she said. "But it will help fill the gap when your primary care provider’s office is closed or if you need other non-emergency care." The clinic is also ideal for patients who do not have a primary care physician, she added.

"We are pleased to see the Express Care clinic open," said Dr. Bruce MacKellar of Canisteo Valley Family Practice. "There are individuals who need regular medical attention but do not have easy access to a provider. The Express Care clinic will help address the primary care needs we currently have in our community and improve the health and well-being of community residents."

With the opening of The Center for Express Care, SJMH will discontinue its "fast track" process at the hospital. "SJMH will continue to triage patients in the emergency department, and in most cases individuals with the most severe conditions will be treated first," said Sullivan.

Sullivan stated that an Express Care visit will be similar in cost to a primary care office fee, and most insurance plans will be accepted. "Patients who are not insured are welcome to use Express Care," she said. "SJMH has financial assistance available and flexible payment options, as well as resources to help patients obtain health insurance."

Located in the lower level of 20 Elm St. in Hornell, the phone number for SJMH Express Care will be (607) 324-0490. An appointment is not necessary to utilize the clinic and patients are served on a first-come, first-served basis.




Town Meeting Interview with WLEA’s Brian O’Neil
February 15, 2014, Hornell, NY

Listen to the town meeting interview with WLEA’s Brian O’Neil and interim president & CEO, Jen Sullivan and Dr. Annabel.



YouTube link




St. James Mercy Creates Task Force to Develop the Future of Healthcare in Hornell
February 7, 2014, Hornell, NY
Press Release (PDF)

In support of the "New Vision" for healthcare in Hornell, St. James Mercy Hospital (SJMH) has created a community-based task force that will develop a business plan for sustainable healthcare in Hornell. The Task Force has pledged to complete the plan within 90 days.

Led by SJMH interim CEO Jennifer Sullivan, the "New Vision Task Force" is composed of physicians, rural and tertiary healthcare experts, hospital administration, financial professionals, and community leaders. Members include

  • Shawn Hogan, Mayor
  • Dr. Bruce MacKellar
  • Dr. Spencer Annabel
  • Dr. Ismail Mehr
  • Mark Darrow, managing director, Alstom
  • Dhruv Sharma, president, TTA
  • Stewart Putnam, special assistant to the CEO, Unity Health System
  • Stan Konopko, SJMH interim CFO

"With the formation of the New Vision Task Force, we have assembled a team with expertise in rural healthcare, tertiary healthcare, and finance that understands what will be needed to sustain high-quality healthcare in Hornell, along with physician leaders and community stakeholders, who understand the needs of the community," said Jennifer Sullivan.

Taskforce members
Seated (left to right): Stan Konopko, Bruce MacKellar, Shawn Hogan.
Standing (left to right): Ismail Mehr, Spencer Annabel, Jennifer Sullivan, Mark Darrow and Dhruv Sharma.
Inset: Stewart Putnam

The Task Force assembled initially on January 8 and is meeting weekly to develop the business plan for sustainable healthcare. The plan will guide the transition from St. James Mercy as we know it to the new healthcare presence in Hornell, outlining the services the community needs most and the role of a tertiary care partner in making the New Vision a reality.

"We know we cannot continue the depth and range of services St. James Mercy currently provides, and we can expect healthcare will look quite different than it does today," said Sullivan. "We must redefine the way we deliver care in Hornell. Our challenge is great, so the vision must be significant and supported by new, innovative thinking. That's the charge of the Task Force."

SJMH has provided compassionate care to the Hornell community for more than 120 years, with emphasis on the poor and underserved. New initiatives, such as the Center for Orthopedic Care in partnership with Rochester General Hospital, are reflective of the New Vision and are bringing greater access to specialized and high-quality care to local residents.

"The Task Force is committed to creating a new vision that meets the healthcare needs of the community today, tomorrow, and well into the future," said Sullivan. "We have a solid track record of quality, compassionate care, thanks to our dedicated employees, medical staff and volunteers. They are truly what make St. James Mercy Hospital a great organization, one that we all can be proud of."

Sullivan will present the New Vision and field questions at a public Town Meeting on for February 12 at 6:30 p.m. in the Hornell High School Auditorium. "We welcome community members and anyone interested in learning about our process and the future of local healthcare to attend the Town Meeting," said Sullivan.
More information on the Town Meeting




Local Artist, Angie To, Displays Work at St. James Mercy Hospital
January 24, 2014, Hornell, NY
Press Release (PDF)

Local artist, Angela To of Hornell, has loaned a collection of her original paintings to St. James Mercy Hospital for display in the lobby and emergency room hallway.

A professor of art at Alfred University, To has exhibited her work throughout the state and regionally including venues at Chautauqua Institution, Cazenovia College, Jamestown Community College, and various galleries in Ohio, Pennsylvania and Canada.


Angie To
Paintings of Hornell artist Angela To are now on display at St. James Mercy Hospital.


"We are delighted to display the work of an artist of Ms. To’s caliber for our patients and visitors," said Sylvia Bryant, VP Mission Integration and Community Outreach. "This is the third art exhibit at SJMH in the last year, and we appreciate the local art community’s willingness to loan their work to enhance our facility."

To’s paintings demonstrate expressive brushwork and a surreal quality of light. "The images are developed through layering riotous color with ordered pattern," she said. "My recent work includes botanical silhouettes with lush backgrounds, created with layers of acrylic paint on birch plywood and finished with epoxy resin, producing a very durable and luminous finish."

A native of Hong Kong, To studied fine art at Alberta College of Art and Design in Calgary, Canada, and later earned her Masters of Fine Arts from Ohio State University. She remained in the United States to pursue her burgeoning studio practice and a teaching career. Her work is collected in the U.S. and Canada, and she has a studio in Hornell. The paintings will be on display at the hospital through early spring.




Town Meeting...February 12th "The Path to Our Healthcare Future"
January 17, 2014, Hornell, NY
Flyer (PDF)

Jen Sullivan, Town Meeting February 12th

The public is cordially invited to a Town Meeting to learn more about the vision and future of St. James Mercy Hospital:

Wednesday, February 12th
6:30-7:30pm
Hornell Senior High School Auditorium

Jen Sullivan, St. James Mercy Hospital Interim President & CEO, will present the "new vision" of healthcare in the Hornell community and address questions. Community members are welcome to submit questions in advance to information@sjmh.org or call (607) 324-8233. This event is free of charge and open to the public.




St. James Mercy Appoints New Interim Chief Nursing Officer
January 16, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) has announced that Kathleen Brodbeck, RN, MS, NEA-BC, will join the Hospital as interim Chief Nursing Officer (CNO) effective January 6, 2014. Ms. Brodbeck is filling a position that has been vacant since November 2013.

Ms. Brodbeck will oversee all inpatient and outpatient clinical services at St. James Mercy Hospital. Her responsibilities will also include implementing and reinforcing national hospital standards for clinical practice, and developing leadership and additional services to position SJMH for the future.

According to Jennifer Sullivan, Interim President and CEO, the position of CNO is not only a requirement but a vital component for SJMH. "As we quickly implement our vision of transforming SJMH to meet the future needs of our community, the CNO position is integral to the success of this strategy. Ms. Brodbeck brings extensive leadership background to SJMH, as well as a strong commitment to high-quality patient centered-care, and we welcome her experience and ideas."

Ms. Brodbeck is a Certified Nurse Administrator, Advanced Nurse Executive and Wharton Certified Nurse Executive, and attained a Master of Science in Medical/Surgical Nursing from Russell Sage College and a Bachelor of Science in Nursing from SUNY Plattsburgh. For twenty five years she has held senior nursing positions at St. Peter’s Health Partners (Albany) including Vice President, Chief Nursing Officer; Vice President, Operations; Vice President, Patient Care Services; Director, Medical Nursing; and Chairperson, Nursing Quality Assurance. She also served as a Nurse Manager and Staff Nurse during her career at St. Peter’s. She has published and presented numerous works on nursing, quality, and healthcare organizational topics. Ms. Brodbeck also was past president of the New York State Organization of Nurse Executives, and 2012 Business Woman of the Year for the Capitol District.

  Kathleen Brodbeck
Kathleen Brodbeck, St. James Mercy Hospital’s interim Chief Nursing Officer

"I am very excited about joining SJMH and working with the entire organization to help transform the hospital to a new model to meet the community’s needs," said Ms. Brodbeck. "This hospital has consistently met or exceeded state and national clinical quality standards, both at the hospital and nursing home. It is a privilege to join an organization that clearly demonstrates that patient and resident safety is the number one priority."




St. James ups flu-prevention efforts
January 16, 2014, Hornell, NY
Press Release (PDF)

The Evening Tribune
By Jeff Cole

In the midst of flu season, St. James Mercy Hospital has announced it is taking additional steps to prevent the spread of the illness.

The hospital stated Wednesday it is enhancing efforts to vaccinate its employees and is distributing surgical face masks to workers who have not received flu shots.

"Those who have not been vaccinated and are in patient care or resident care areas are required to wear a face mask if they’re in contact with or in the vicinity of patients and residents," said Kate Kreger, director of marketing and communications.

The hospital offers the flu vaccine to all of its employees. Getting vaccinated, Kreger said, is strongly encouraged, "but there are some people who cannot because of medical reasons or some other reason, so in that case, if they do have contact or are in close proximity to patients, visitors and residents, then we require them to wear a face mask."

The masks, the hospital stated in a news release, offer a physical barrier to flu transmission. Intensifying its flu-prevention efforts, according to the hospital, is "a comprehensive endeavor to protect patients, residents, visitors and employees from exposure to the flu virus."

Kreger said, "We have certain requirements that we need to meet that are given to us by the Department of Health, so it’s not only to meet the requirements, but also to protect the safety of our staff, the patients and the residents."

During last year’s flu season, according to the hospital, the New York State Department of Health recorded 45,352 confirmed flu cases, 9,537 patients hospitalized and 14 pediatric deaths from influenza.

"Flu prevention is a priority at our hospital and nursing home, and our employees work every day to lessen the spread of flu virus by adhering to strict infection control practices and prevention guidelines," said John Carroll, interim medical director. "Starting this year, hospitals, nursing homes and other facilities must document the number and percentage of personnel vaccinated against the flu to state and federal authorities."

Carroll noted, "We also want to remind the public that if they or any family members have the flu or other contagious disease, to avoid visiting patients in the hospital and/or residents in the nursing home who are particularly vulnerable."

The hospital said as a standard practice, it enforces universally recognized precautions to prevent the flu. These include hand washing, the use of hand sanitizers — placed conveniently throughout the hospital and nursing home — as well as goggles and gowns.

"In addition, St. James Mercy Hospital adheres to rigorous infection control guidelines and policies every day to ensure a clean environment for patients, residents, staff and visitors," the hospital stated. "These practices are especially important during flu season. Antiseptic wipes are located in patient/resident rooms, work stations, hallways and other treatment areas and are easily accessible to hospital and nursing home employees responsible for sanitizing medical equipment and surface areas."




St. James Mercy Hospital Intensifies Flu Prevention Efforts
Flu Shots and Surgical Facemasks Part of Effort to Stem Flu

January 15, 2014, Hornell, NY
Press Release (PDF)

Flu season is here and this year St. James Mercy Hospital (SJMH) is taking additional steps to prevent the spread of flu, including enhanced efforts to vaccinate all employees and distribute surgical facemasks. When worn by employees, these masks offer a physical barrier to flu transmission. This is a comprehensive endeavor to protect patients, residents, visitors, and employees from exposure to the flu virus.

While an annual flu vaccine remains the single best method for preventing the flu, a surgical facemask, when worn by employees, provides added protection to patients, residents, employees, and visitors. SJMH offers the flu vaccine to all employees and, beginning this year, requires employees who have not been vaccinated to wear a facemask in clinical care areas and other areas where patients/residents reside. This is a requirement of the New York State Department of Health.

As a matter of standard practice, SJMH enforces universally-recognized precautions to prevent the flu. These include hand washing, the use of hand sanitizers, placed conveniently throughout the hospital and nursing home, as well as goggles, and gowns. In addition, St. James Mercy Hospital adheres to rigorous infection control guidelines and policies every day to ensure a clean environment for patients, residents, staff, and visitors. These practices are especially important during flu season. Antiseptic wipes are located in patient/resident rooms, workstations, hallways, and other treatment areas and are easily accessible to hospital and nursing home employees responsible for sanitizing medical equipment and surface areas.

During last year’s flu season, the New York State Department of Health recorded 45,352 confirmed flu cases, 9,537 patients hospitalized and 14 pediatric deaths from influenza.

"Flu prevention is a priority at our hospital and nursing home, and our employees work every day to lessen the spread of flu virus by adhering to strict infection control practices and prevention guidelines," said John Carroll, Interim Medical Director. "Starting this year, hospitals, nursing homes, and other facilities must document the number and percentage of personnel vaccinated against the flu to state and federal authorities."

"We also want to remind the public that if they or any family members have the flu or other contagious disease, to avoid visiting patients in the hospital and or residents in the nursing home, who are particularly vulnerable," said Dr. Carroll.

For more information and flu facts visit http://www.cdc.gov/flu/keyfacts.htm.




St. James Holds Ribbon Cutting Ceremony For New Orthopedic Clinic On Canisteo Street
January 7, 2014, Hornell, NY
AM1480 WLEA Link

St. James Hospital CEO Jennifer Sullivan, Mayor Shawn Hogan, Deacon Bob McCormick, and officials from Rochester General Hospital, were present on Tuesday morning for the ribbon cutting ceremony for the new Orthopedic Clinic.



"This is a proud history in our region for over 100 years," Mayor Shawn Hogan noted. "St. James is alive and well, and will continue to be alive and well," said Hogan. "The community is looking forward to a long standing relationship."

"This outstanding team of professionals comes to us from Rochester General Hospital," Sullivan said. "So I am grateful to our new medical partners in care."


 
 

St. James Mercy Health
411 Canisteo Street
Hornell, NY 14843
(607) 324-8000
information@sjmh.org
www.stjamesmercy.org

 
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