St. James Mercy Health System, Hornell NY
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  News & Events
St. James Mercy Hospital



St. James Mercy Hospital Launches Online Patient Access Center
July 23, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) has created an online "patient access center" where consumers can find and print medical forms and test instructions, as well as view health education videos. The new tool is located on the hospital website (www.stjamesmercy.org/patients-visitors.shtml).

"We know that preparing for a healthcare visit can be challenging and sometimes intimidating, especially if you are unfamiliar with that particular service or procedure," said Kathy Brodbeck, SJMH Chief Nursing Officer. "The new online ‘access center’ provides virtually everything a patient needs to know about our outpatient services and procedures, and how to better manage chronic disease. This helps patients feel better prepared and less anxious, and ultimately provides better health outcomes."



Patient Instructions at http://stjamesmercy.org/instructions.shtml

  1. Patient Instructions
  2. Patient Education
  3. Patient Forms
  4. Patient Access Center on the Patients Visitors page


Patients can get details about tests and services offered at SJMH like nuclear medicine, CT scans, special lab tests, medical nutrition therapy, cardiac tests, rehabilitation services, as well as information on specific medical conditions. "Our online patient library has a wealth of information such as test descriptions and how to prepare for your visit," said Brodbeck. In addition there is a link to "The Patient Channel," SJMH’s free education television network service loaded with credible, accurate and updated information for patients, families and caregivers on a variety of health topics and diseases.

SJMH also recently released a secure online tool for physicians and their staff to easily access referral forms and service requisitions. "We work closely with your primary care doctor to expedite the scheduling process and share appropriate information within HIPAA guidelines," said Brodbeck. "This helps ensure that all necessary forms are completed and that you are as well informed as possible, before you come in for your procedure or visit."

"We know people have a choice when it comes to health services, and we are continuously improving the way patients access and experience their care at SJMH," she said. "We welcome the public’s input, and encourage consumers to call our Patient Access Supervisor at (607) 324-8275 with comments and suggestions on their care experience at St. James Mercy Hospital."




St. James Mercy Hospital Receives Confirmation of $6.4 Million in New York State Funding
July 14, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) received confirmation it has been awarded the full $6.4 million it applied for from the New York State Department of Health (NYSDOH) Interim Access Assurance Fund (IAAF). SJMH announced June 9 the initial payment of $1.2 million was approved.

The temporary funding available through the IAAF program will enable "safety net" hospitals like SJMH to work toward transforming into sustainable operations, while maintaining critical services to their communities. A "safety net hospital" provides a significant level of care to low-income, uninsured, and vulnerable populations. St. James Mercy will use the IAAF funds to support its operations into early 2015, ensuring the continued, uninterrupted provision of services during its transformation to a new ambulatory model of care delivery.

"The approval by the state of our full request for $6.4 million is great news," said Jennifer Sullivan, president and CEO, St. James Mercy Hospital. "With this support, we continue to provide key healthcare services that are essential to our community."

The IAAF program is the first phase of funding under the state’s Delivery System Reform Incentive Payment (DSRIP) program. The DSRIP program was announced by Governor Andrew Cuomo on April 14. Organizations seeking funds under DSRIP are required to collaborate in order to achieve the program’s statewide goal of reducing avoidable hospital use by 25 percent by improving access to ambulatory care.

On April 30, SJMH announced its intent to work with Rochester-based UR Medicine on a plan to preserve quality healthcare services in Hornell. In May, UR Medicine informed the NYSDOH of its intent to participate in the DSRIP program, and SJMH is listed as a potential partner in that effort.

"Along with other healthcare providers in the region, UR Medicine and SJMH are exploring a system of integrated services delivery to ensure regional access to quality healthcare services," said Sullivan. "Our strategy is contingent upon securing DSRIP funds to transition from traditional hospital-based care to an outpatient focused system," she said.

"This is an exciting time of rapid change for SJMH," said Sullivan. "We invite the public to attend our next Town Meeting on August 27 at 6:30 p.m. at the Hornell Golf Club to hear more about our progress and the future of health care in our region."

Statewide, the New York State Department of Health awarded a total of $462 million in IAAF awards to 22 safety net hospitals and five major public hospital systems in 2014. A complete list of IAAF awards can be found at www.health.ny.gov/health_care/medicaid/redesign/iaaf_awards.htm.




St. James Mercy Hospital Auxiliary Contributes Annual Gift of $22,000
July 11, 2014, Hornell, NY
Press Release (PDF)

Forty-six members of the St. James Mercy Hospital (SJMH) Auxiliary and special guests gathered on June 10 at The Main Place for the annual Auxiliary appreciation luncheon. The event commemorates the work of Auxiliary volunteers on behalf of St. James Mercy Hospital. In addition, the Auxiliary presented its annual gift to St. James Mercy Foundation in the amount of $22,000.

Auxiliary chair, Lynne Freeland, acknowledged the tireless work of the Auxiliary members. "Year after year, our dedicated Auxiliary volunteers coordinate a variety of fundraising activities and events, including the Christmas Bazaar, Trees of Life, Food Fair and raffles, as well as operate the Aquinas Gift Shops," she said. "The dollars raised go directly to strengthen healthcare services in our community. This year’s gift will support SJMH’s ‘new vision’ initiative to transform the organization to an outpatient model of care."

President and CEO Jennifer Sullivan acknowledged the Auxiliary for supporting the greater Hornell community for 110 years. "Since 1904, hundreds of Auxiliary members have provided many thousands of hours of service to St. James Mercy Hospital. As the largest single donor to the Foundation, the Auxiliary has contributed over $700,000 to purchase equipment, fund new services, and provide scholarships. The Auxiliary and its devoted members allow us to fulfill our mission of serving the poor and disadvantaged who come to us for care."

The appreciation luncheon also included recognition of new members Josie Brown, Diane Dale and Wanda Johnson, and co-chairs Lynne Freeland and Natalina Racalto. SJMH staff member Lisa Gardner was also acknowledged for her administrative support to the Auxiliary.

For more information about the Hospital Auxiliary or St. James Mercy Foundation, visit http://stjamesmercy.org/auxiliary.shtml or call (607) 324-8240.




St. James Mercy Scholarship Awarded to Sara Hillman
July 10, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital is pleased to announce that Sara Hillman has been named its 2014 Memorial Scholarship winner.

Awarded annually to one high school senior, the $500 scholarship was established over 20 years ago. To be eligible, the student must be a St. James Mercy employee or child of an employee, be accepted by an institution of higher learning, and submit an application and letters of reference. The selection centers around the candidates’ academic goals and community involvement, and culminates in an interview with the scholarship committee.


St. James Mercy Scholarship Awarded to Sara Hillman
L-R: Scholarship Committee members Kelly Bracken; Laura Vetter; VP Mission & Outreach, Sylvia Bryant; Scholarship recipient Sara Hillman; Kathleen Hillman; David Hillman; and Committee member Linda Blauers.


Sara will be attending Monroe Community College for Liberal Arts Childhood Education – Associates in Arts degree. She then plans to transfer to Elmira College where she will pursue a Bachelor’s degree in Special Education in Early Childhood. While working as Student Food Worker at St. James Mercy Hospital, Sara demonstrated her strong work ethic and ability to work as a team player, earning praise from Nutrition department co-workers. Sara credits St. James Mercy with teaching her about teamwork, and the importance of giving time to individuals in need. Sara’s desire to pursue a career in childhood special education stemmed from her babysitting experience, where she learned the importance of responsibility and the need for patience in teaching and leading others.

Sara’s parents are father David, and mother Kathleen Hillman, who is department secretary at St. James Mercy’s Alfred Family Practice.

Four talented and ambitious students applied for the 2014 Memorial Scholarship. St. James Mercy Hospital congratulates Sara and sends best wishes to her and the other four candidates, as they pursue their careers and continue to serve their communities.



Director Chris Donegan Radio Interview.   Rehab Services Director Chris Donegan’s Radio Interview

Listen to Rehab Services Director Chris Donegan discuss services on radio Cool 97(mp3).




Jen Sullivan and mayor Shawn Hogan discuss IAAF Funding with WLEA

Click below to listen to Jen Sullivan and mayor Shawn Hogan discuss SJMH’s announcement regarding approval of its application for IAAF funding from New York State:



View at YouTube.




St. James Mercy Hospital Receives Approval for New York State Funding
June 9, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) announced it has requested $6.4 million from the New York State Department of Health (NYSDOH) Interim Access Assurance Fund (IAAF). Authorization for the initial payment of $1.2 million has been received. The funds will be used to support the operations of SJMH through early 2015, ensuring the continued, uninterrupted provision of local healthcare services while the organization transforms to a new ambulatory-focused model of care delivery.

"We are very pleased that our application has been approved," said Jennifer Sullivan, President & CEO, St. James Mercy Hospital. "We have worked diligently in recent months with NYSDOH officials to preserve healthcare services in Hornell. This award of IAAF funding clearly demonstrates the commitment of the Department of Health to support rural healthcare delivery and the need to transform to a sustainable model of care."

The IAAF funds are part of New York State’s Delivery System Reform Incentive Payment (DSRIP) program, announced by Governor Andrew Cuomo on April 14 to reinvest $8 billion in federal savings generated by New York State’s Medicaid Redesign Team reforms. The IAAF funding awarded to SJMH comes from a $500 million fund set aside under the DSRIP program to provide temporary, time-limited funding to ensure that critical healthcare needs are met in communities across the state.

"On April 30, 2014 we announced our intent to work with Rochester-based UR Medicine on a plan to preserve quality health care services in Hornell," said Sullivan. "That strategy is contingent upon securing funds needed to transition from traditional hospital-based care to a more robust array of outpatient-focused services. This IAAF award is the first step in that funding. In May, UR Medicine informed the NYSDOH of its intent to participate in the DSRIP program, and SJMH is listed as a potential partner in that effort."

The overall goal statewide is to reduce avoidable hospital use by 25 percent by improving access to ambulatory care.

Sullivan emphasized that discussions between SJMH and UR Medicine, while well underway, have yet to be finalized.

"SJMH is committed to collaborating with other healthcare providers in a system of integrated services delivery to ensure regional access to quality healthcare services while demonstrating financial viability," said Sullivan. "As we did at the most recent Town Meeting, held on May 21, we will continue to keep the community apprised of our progress, and appreciate the community’s ongoing support for St. James Mercy."




Hornell Town Meeting II, May 21, 2014
Posted May 28, 2014, Hornell, NY

On May 21 at the Hornell High School, St. James Mercy Health System President & CEO, Jen Sullivan, hosted a Town Meeting to update the community on progress with the New Vision and fielded questions from the audience.


Making Progress on The Path to Our Healthcare Future

View at YouTube.




St. James Mercy Hospital to Seek Buyer for McAuley Manor at Mercycare
Hospital to Also Seek New Homes for Three Ventilator Unit Residents
May 21, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Health System announced today it is pursuing the sale of its long-term care facility, McAuley Manor at Mercycare, as part of its transformation to an ambulatory-care focused system. The hospital also said it plans to relocate three ventilator-dependent residents from their location at McAuley Manor, with eventual closure of the unit.

"We value the residents and employees of McAuley Manor, and we will work hard to minimize the impact of the potential sale on them," said Jennifer Sullivan, president and CEO, St. James Mercy Health System. "Ultimately, as part of our transformation, we know McAuley Manor will be best served by an organization that specializes in long-term care and can ensure the residents and their families continue to receive the high quality care our employees provide today."

"For the ventilator unit at McAuley Manor, once we find new homes for the three residents, we will close the unit," Sullivan said. "There is very little demand for the chronic ventilator service at McAuley Manor, and we can no longer afford to offer this service."

As part of the relocation of residents and closure of the ventilator unit, St. James Mercy Hospital will submit a Certificate of Need (CON) application to the New York State Department of Health, seeking approval of the unit closure.

The sale of McAuley Manor is expected to take several months, according to St. James Mercy officials.




St. James Mercy is hosting a "Showcase of Services Open House" May 28th
Posted May 13, 2014, Hornell, NY
Printable Flyer (PDF)

You’re invited to our Open House, Wednesday, May 28th 3-6 pm, Hospital campus, 411 Canisteo St., Hornell. Come see the changes we’ve made to our outpatient services to make them more patient friendly! Physical Therapy, Medical Nutrition Therapy, Diabetes Education, EEG, Lab services, and Cancer Services Program have all relocated. We also have a new patient access process, designed to make your care more convenient. There will be tours, displays, screenings, refreshments, giveaways, gift shop discounts and more!

Other upcoming events:

  • Look for SJMH at the Hornell Expo on May 16th & 17th at the former Wegmans on Seneca Road.
  • Join us at the Town Meeting May 21st at the Hornell High School Auditorium at 6:30 pm.

Showcase of Services Open House
"Showcase of Services Open House" May 28




Town Meeting . . . May 21st "The Path to Our Healthcare Future"
May 6, 2014, Hornell, NY
Flyer (PDF)

Jen Sullivan President CEO, Town Meeting May 21

The public is cordially invited to a Town Meeting to learn more about the vision and future of St. James Mercy Hospital:

Wednesday, May 21st
6:30-7:30 p.m.
Hornell Senior High School Auditorium
134 Seneca Street, Hornell

Jen Sullivan, St. James Mercy Hospital President & CEO, will discuss the "new vision" for healthcare in the Hornell community and address questions.

This event is free of charge and open to the public. We look forward to seeing you!




Dr. Spencer Annabel speaks with Kevin Doran of WLEA

On May 1, 2014, Dr. Spencer Annabel was interviewed in depth by Kevin Doran of WLEA about SJMH’s UR Medicine announcement.



View at YouTube.




St. James Mercy Health System and UR Medicine Seek to Reinvent Health Care in Hornell
April 30, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Health System (SJMHS) has announced that it will work with Rochester-based UR Medicine on a plan to preserve quality health care services in Hornell. The plan is contingent upon securing funds needed to transition from traditional hospital-based care to a more robust array of outpatient-focused services that support Hornell area residents and their physicians.

"We are confident UR Medicine shares our vision for healthcare in our community and around the region. UR Medicine offers the administrative and medical expertise to help us improve patient care and the patient experience through a more efficient, patient-centered and coordinated system that focuses on the way that medicine will be delivered in the future," said Jennifer Sullivan, SJMHS president and CEO. "To realize our vision, we’ll need financial support, and one of the most promising avenues we’ll pursue is a newly established pool of state funds set aside to help communities reinvent their health care services."

On April 14, Governor Cuomo announced that the State of New York finalized terms and conditions with the federal government that will allow the state to invest $8 billion to transform its health care system. Through a Delivery System Reform Incentive Payment (DSRIP) process, the federal dollars will address critical issues across the state, including access to local healthcare services. Under DSRIP, "safety net providers" such as SJMH will be required to collaborate with other healthcare providers in the region to implement innovative projects focused on system transformation, clinical improvement, and population health improvement, while demonstrating financial viability.

"SJMH plans to apply for waiver funding through the Interim Access Assurance Fund, which will provide funding through early 2015 to ensure SJMH can transform without disruption," Sullivan said. "This is an unprecedented opportunity to pursue reform of the local delivery system that will ensure the continued, uninterrupted provision of healthcare services in Hornell."

Sullivan emphasized that discussions between SJMH and UR Medicine have yet to be finalized, must be approved by the University Trustees, and are contingent upon obtaining fiscal support for any plan developed. "Moving forward, the sharing of additional information through the due diligence process will help clarify the potential structure of the partnership and the services to be provided in Hornell," said Sullivan. "UR Medicine will review the work of the New Vision Task Force and meet with Hornell’s local physicians to determine what services are needed and, if financially viable, how they can best be provided."

The recommendation to partner with UR Medicine was reached by SJMHS’s New Vision Task Force (a group comprised SJMH medical staff, rural and tertiary healthcare experts, hospital leadership, financial experts and community leaders charged with exploring options for sustainable health care in Hornell) and the SJMHS Strategic Planning/Finance Committee, and approved by the SJMHS board of directors.

Founded in 1890 and based in Hornell, NY, St. James Mercy Hospital is a not-for-profit health organization sponsored by the Sisters of Mercy that provides care in Steuben and surrounding counties, with emphasis on the poor and underserved. St. James Mercy Hospital is a member of CHE Trinity Health, a multi-institutional network. For more information, visit www.stjamesmercy.org.

UR Medicine operates Strong Memorial Hospital and Highland Hospital (both in Rochester), and Thompson Health (Canandaigua). UR Medicine also has formal collaborative clinical relationships with Jones Memorial Hospital (Wellsville), Nicholas Noyes Memorial Hospital (Dansville), and Wyoming County Community Health System (Warsaw).




A Tribute to Fallen Soldiers Now on Display at St. James Mercy Hospital
April 30, 2014, Hornell, NY
Press Release (PDF)

A display of granite plaques dedicated to the memory of local service men and women killed in action is on loan to St. James Mercy Hospital, located in the emergency room hallway.

The display was sponsored by Patriot Plaques, a company that specializes in creating granite wall art of military heroes, and coordinated by local resident Scott Teller. The plaques were produced at Area 52, Teller’s shop in Hornell.

"My partner, Bill Samm, and I created this program through Patriot Plaques in 2013 to pay tribute to local community heroes," said Teller. "I’m just a plain old patriot who wants to preserve the memories of local kids that make the ultimate sacrifice for our country. A photograph can fade, but this technology will last virtually forever." Teller and Samm also create and present a plaque free of charge to the parents of the fallen heroes.


Tribute to Fallen Soldiers
A display of granite plaques dedicated to the memory of local service men and women is on loan to St. James Mercy Hospital. Pictured is Scott Teller, vice president of Patriot Plaques, sponsor of the program.


The St. James Mercy display is a tribute to service men and women who died in the Iraq, Afghanistan and Vietnam conflicts, including Cpl. Larry Hatter; Lnc. Cpl. Zachary Smith; Sgt. Devin Snyder; Cpl. Jason Dunham; Lnc. Cpl. Michael G. Plank; Spc. Ryan P. Jayne; and Cpl. Joseph W. Barillo.

"As Memorial Day approaches, we are honored to share this distinguished display with our patients and visitors at the hospital," said Sylvia Bryant, VP Mission Integration and Community Outreach. The tribute will be on display through the spring. A similar display is located at Arkport Cycles in Hornell.




Bethesda Grant Awarded to Enhance Emergency Technician Training at St. James Mercy Hospital
April 16, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) has received a grant in the amount of $5,450 from the Bethesda Foundation to enhance its Emergency Medical Technician (EMT) training. The funds will be used to purchase instructional DVD’s and interactive equipment used in the classroom to demonstrate the latest EMT skills, techniques and technologies.

"EMS—or Emergency Medical Services—is a vital part of our communities," said Teri Symonds, SJMH course coordinator. "The majority of local residents depend almost exclusively on the services of Emergency Medical Technicians for safe, effective and timely care during medical emergencies. They make a significant contribution to the wellbeing of residents in our rural area."

There are approximately twenty ambulance groups in Steuben County, the majority of which are staffed by EMS volunteers. SJMH sponsors annual EMT certification training for about thirty students by providing instruction, equipment, space and staff supervision. Once certified, the majority of students give back to local communities as EMS volunteers.


Bill Loree presents check to Jennifer Sullivan
Bethesda Foundation board member Bill Loree presents a check to SJMH president & CEO Jennifer Sullivan to support St. James Mercy’s EMT training program.


"Our goal at SJMH is to provide the most current, student-friendly training," said Jennifer Sullivan, SJMH President & CEO. "We take great pride in preparing these committed individuals for the indispensable role they play in serving others, and we are grateful to the Bethesda Foundation for supporting this essential program."

"Our board of directors fully endorsed the EMT grant request," said Fred Marks, Bethesda Foundation Executive Director. "The proposal clearly outlined the need and positive impact the grant will have to our communities and neighbors." Created in 1986, the Bethesda Foundation is a non-profit charitable organization devoted to the funding and support of health-related projects and scholarships in the Hornell area.

For more information on the Emergency Medical Technician program at St. James Mercy contact Teri Symonds at (607) 324-8890 (tsymonds@sjmh.org).




St. James Mercy Hospital and Jones Memorial Hospital Collaborate to Ensure Women’s Health Services in Region
April 7, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH), in Hornell, NY, announced today an opportunity for collaboration with Jones Memorial Hospital, in Wellsville, NY, that will help ensure the preservation of women’s health services in the region. According to CEOs from both organizations, the opportunity arose in part due to the resignation last week of Andres Rubert, MD, Obstetrics/Gynecology, from SJMH, where he has been employed since 2007, to accept a position with Jones Memorial Hospital. The hospitals are working together to facilitate a plan that will allow Dr. Rubert to serve patients in both communities.

"Dr. Rubert is a talented, compassionate physician who truly believes in the mission of providing quality care that is accessible to all in the community," said Jennifer Sullivan, SJMH president & CEO. "He has built a large, loyal practice here in Hornell, and we want to ensure he can continue to serve patients’ needs in this community as well as in the Wellsville area."

While Dr. Rubert’s resignation from SJMH will be effective July 28, his office practice will continue to be located in Hornell even beyond that date. He will perform deliveries at SJMH through the end of July and will begin performing deliveries at Jones starting in August.

"All of us are committed first and foremost to meeting the healthcare needs of the residents in our communities," said Eva Benedict, CEO of Jones Memorial Hospital. "We are pleased with this opportunity to collaborate with St. James Mercy Hospital to provide services for a greater number of community residents."

"We have a unique opportunity to keep women’s healthcare services available to residents in the Hornell and Wellsville communities," said Sullivan. "Working together with Jones Memorial Hospital, we can ensure uninterrupted care for Dr. Rubert’s current patients as well as expanded care options for new patients outside of the Hornell community."

"I am grateful for the support and collegiality I have experienced at St. James Mercy for the past six years," said Dr. Rubert. "My decision to affiliate with Jones Memorial Hospital is a ‘win-win’ for both communities. I am excited about the opportunity to be part of this collaborative effort to continue providing quality women’s healthcare here in the Hornell community."

Dr. Rubert’s current patients will continue to access care at the 430 Canisteo Street office, and new patients are welcome to his practice. For more information or to schedule an appointment, contact Dr. Rubert’s office at (607) 324-0604.




Take a Visual Tour of the Center for Express Care

Video highlights include the Express Care interior, medical care, providers, and hours/days Express Care is open.



View at YouTube.




CEO Jen Sullivan and Dr. Spencer Annabel speak with WLEA’s Kevin Doran on the future of SJMH on March 24, 2014

Kevin Doran of WLEA interviews CEO Jen Sullivan and Dr. Spencer Annabel about progress with the hospital’ s new vision and finding a tertiary partner, Express Care, progressive care, orthopedic center, community needs, and future initiatives.



View at YouTube.




Congressman Reed Tells Sibelious About St. James Hospital’s Situation
www.am1480wlea.com
March 20, 2014, Washington, DC

Congressman Tom Reed says St. James Hospital is doing great work in innovating and turning around the models for care delivery.

At a hearing in Washington, Reed told Health and Human Services Director Kathleen Sibelius that the Obama Administration is putting up roadblocks, increasing costs and jeopardizing critical access to care.



View at YouTube.




Dr. Philip Kho Joins St. James Mercy Hospital as a Hospitalist
March 13, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) is pleased to announce that Philip Kho, MD has joined SJMH as a fulltime Hospitalist effective January 1, 2014.

Board-certified in Internal Medicine, Dr. Kho attained his medical degree at Cebu Doctors College of Medicine (Philippines) and completed his residency in internal medicine at St. John’s Episcopal Hospital (New York), and in general surgery at hospitals in the Philippines. He has most recently worked in the Guthrie Clinic in Big Flats and at Corning Hospital.

"We are very pleased to have a provider of Dr. Kho’s caliber join our team," said Dr. John Carroll, SJMH interim chief medical officer. "A hospitalist is a doctor of medicine, often an internist, who specializes in caring for you while you are in the hospital, and acts as your primary doctor while you are an inpatient. Dr. Kho now serves at SJMH on a fulltime basis," he said.

SJMH has five hospitalists on staff including Dr. Tariq Randhawa, Dr. Nancy Ebling, Dr. Nauman Tahir, Dr. Aaron Hill, and Dr. Philip Kho. More information is available at www.stjamesmercy.org/hospitalist.shtml .

  Hospitalist Philip Kho, MD
Hospitalist Philip Kho, MD joined SJMH on January 1.




Ribbon Cutting for St. James Mercy Center for Express Care
March 10, 2014, Hornell, NY



View at YouTube.




Radio Interview with Dr. Rizvi on Colorectal Advances
March 4, 2014, Hornell, NY

Listen to radio interview "Dr. Rizvi Discusses Advances in Detecting and Treating Colorectal Problems" (mp3).




Hornell Town Meeting, February 12, 2014
March 3, 2014, Hornell, NY

"The Path to Our Healthcare Future," Hornell Town Meeting February 12, 2014. Jen Sullivan, Chair, New Vision Task Force and president and CEO, St. James Mercy Health System.



View at YouTube.




Alfred University Student Displays Work at St. James Mercy Hospital
February 21, 2014, Hornell, NY
Press Release (PDF)

Art student Lindsey Bates from Alfred University (AU) has loaned three original paintings to St. James Mercy for display in the hospital cafeteria.

A native of Albany, NY, Ms. Bates is a senior at Alfred University School of Art and Design. Upon graduation she hopes to pursue a masters degree in creative art therapy and counseling.


Lindsey Bates with artwork
Lindsey Bates, Alfred University


"We are pleased to offer talented students the opportunity to share their work with our visitors and employees," said Sylvia Bryant, VP Mission Integration and Community Outreach. "This is the fourth art exhibit at SJMH in the last year, and we appreciate the opportunity to share the work of local artists."

Ms. Bates’ paintings are brightly colored abstracts created in oil paint. "These particular paintings are a conversation between the artist’s hand and the paint and all of the diverse qualities and forms that it can take on," she said.

The paintings will be on display at the hospital until the end of the semester.




St. James Mercy Health System Names Permanent President and CEO
February 19, 2014, Newtown Square, PA
Press Release (PDF)

The St. James Mercy Hospital board of directors and CHE Trinity Health have announced that Jennifer L. Sullivan has been named president and chief executive officer of St. James Mercy Health System, effective February 4, 2014. Following a search by the board of directors, Sullivan was named interim president and CEO in August 2013.

"We are pleased that Jen has accepted the role of president and CEO," said John Capasso, CHE Trinity executive vice president. "She has clearly demonstrated her commitment to creating a long-term, viable healthcare presence for the Hornell community and her capacity for leadership through this time of transformation."

"Jen has worked extremely hard in the last six months to strengthen St. James Mercy’s relationships with physicians, employees, volunteers, and the community, all of which are critical to implementing the New Vision of healthcare," said Sr. Mary Fran Wegman, SJMH board president. "She understands the urgency of transforming the organization, and her energy and communication style have enhanced support of our most important initiatives."

Sullivan will continue her focus on the "New Vision" for healthcare in Hornell. "My priority is to continue leading our New Vision Task Force in its extremely important work to create a business plan that outlines a new model of healthcare for our community," she said. "The new model will deliver an attractive array of services that are sustainable and meet the community’s primary healthcare needs. The people in Hornell need and deserve high-quality care close to home, and we are best positioned to deliver this care." Sullivan discussed progress of the New Vision at a public Town Meeting on Wednesday, February 12.

Sullivan, who joined St. James Mercy Hospital in 2003, has more than 20 years experience in finance and operations management. Prior to joining St. James Mercy, she held positions at Arthur Andersen, Rochester, N.Y.; KPMG Peat Marwick, Boston, Mass.; Unity Health System, Rochester, N.Y.; and the Catholic Healthcare Audit Network, St. Louis, Mo.




SJMH Announces Opening of The Center for Express Care
February 17, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) is pleased to announce the opening of a new walk-in "Express Care" clinic that will offer primary care services at its medical building located at 20 Elm St., Hornell (in the former SJMH Family Practice lower level suite). The Center for Express Care is scheduled to open for business on March 10, 2014 and will be staffed by physician assistants Cynthia Marino and David Krohn, who are well known to the Hornell community through their work at SJMH.

The Center for Express Care will be open 12:00noon – 10:00pm, seven days a week. Services will be similar to those in a primary care office including diagnosis and treatment of common illnesses, health care monitoring, examinations, prevention and wellness services, and referrals to other healthcare services.

Dr. John Robshaw, SJMH physician, will supervise the clinic. "Cindy Marino and Dave Krohn are highly qualified professionals and well-versed in all aspects of primary care," he said. "They have been providing care to the Hornell community through SJMH’s ‘fast track’ process and so are familiar with community residents and the nature of local health care needs."

"We are excited about opening the Express Care clinic to address community need," said Jennifer Sullivan, interim president and CEO. "Local residents have wanted greater access to primary care services, especially during evening and weekend hours. With The Center for Express Care, SJMH is meeting that need."

SJMH Express Care will provide convenient, non-emergency care for treatment of conditions such as:

  • coughs, colds and earaches
  • flu symptoms and sore throats
  • urinary tract infections
  • allergies and skin conditions
  • minor lacerations and minor burns
  • strains and sprains
  • minor injuries and suture removal
  • animal and insect bites
  • minor eye problems and nose bleeds
Other available services include school and sports physicals.

The Center for Express Care is not designed to treat emergency conditions such as chest pain, said Sullivan. "Our Express Care clinic will not replace the emergency room or your regular primary care provider," she said. "But it will help fill the gap when your primary care provider’s office is closed or if you need other non-emergency care." The clinic is also ideal for patients who do not have a primary care physician, she added.

"We are pleased to see the Express Care clinic open," said Dr. Bruce MacKellar of Canisteo Valley Family Practice. "There are individuals who need regular medical attention but do not have easy access to a provider. The Express Care clinic will help address the primary care needs we currently have in our community and improve the health and well-being of community residents."

With the opening of The Center for Express Care, SJMH will discontinue its "fast track" process at the hospital. "SJMH will continue to triage patients in the emergency department, and in most cases individuals with the most severe conditions will be treated first," said Sullivan.

Sullivan stated that an Express Care visit will be similar in cost to a primary care office fee, and most insurance plans will be accepted. "Patients who are not insured are welcome to use Express Care," she said. "SJMH has financial assistance available and flexible payment options, as well as resources to help patients obtain health insurance."

Located in the lower level of 20 Elm St. in Hornell, the phone number for SJMH Express Care will be (607) 324-0490. An appointment is not necessary to utilize the clinic and patients are served on a first-come, first-served basis.




Town Meeting Interview with WLEA’s Brian O’Neil
February 15, 2014, Hornell, NY

Listen to the town meeting interview with WLEA’s Brian O’Neil and interim president & CEO, Jen Sullivan and Dr. Annabel.



YouTube link




St. James Mercy Creates Task Force to Develop the Future of Healthcare in Hornell
February 7, 2014, Hornell, NY
Press Release (PDF)

In support of the "New Vision" for healthcare in Hornell, St. James Mercy Hospital (SJMH) has created a community-based task force that will develop a business plan for sustainable healthcare in Hornell. The Task Force has pledged to complete the plan within 90 days.

Led by SJMH interim CEO Jennifer Sullivan, the "New Vision Task Force" is composed of physicians, rural and tertiary healthcare experts, hospital administration, financial professionals, and community leaders. Members include

  • Shawn Hogan, Mayor
  • Dr. Bruce MacKellar
  • Dr. Spencer Annabel
  • Dr. Ismail Mehr
  • Mark Darrow, managing director, Alstom
  • Dhruv Sharma, president, TTA
  • Stewart Putnam, special assistant to the CEO, Unity Health System
  • Stan Konopko, SJMH interim CFO

"With the formation of the New Vision Task Force, we have assembled a team with expertise in rural healthcare, tertiary healthcare, and finance that understands what will be needed to sustain high-quality healthcare in Hornell, along with physician leaders and community stakeholders, who understand the needs of the community," said Jennifer Sullivan.

Taskforce members
Seated (left to right): Stan Konopko, Bruce MacKellar, Shawn Hogan.
Standing (left to right): Ismail Mehr, Spencer Annabel, Jennifer Sullivan, Mark Darrow and Dhruv Sharma.
Inset: Stewart Putnam

The Task Force assembled initially on January 8 and is meeting weekly to develop the business plan for sustainable healthcare. The plan will guide the transition from St. James Mercy as we know it to the new healthcare presence in Hornell, outlining the services the community needs most and the role of a tertiary care partner in making the New Vision a reality.

"We know we cannot continue the depth and range of services St. James Mercy currently provides, and we can expect healthcare will look quite different than it does today," said Sullivan. "We must redefine the way we deliver care in Hornell. Our challenge is great, so the vision must be significant and supported by new, innovative thinking. That's the charge of the Task Force."

SJMH has provided compassionate care to the Hornell community for more than 120 years, with emphasis on the poor and underserved. New initiatives, such as the Center for Orthopedic Care in partnership with Rochester General Hospital, are reflective of the New Vision and are bringing greater access to specialized and high-quality care to local residents.

"The Task Force is committed to creating a new vision that meets the healthcare needs of the community today, tomorrow, and well into the future," said Sullivan. "We have a solid track record of quality, compassionate care, thanks to our dedicated employees, medical staff and volunteers. They are truly what make St. James Mercy Hospital a great organization, one that we all can be proud of."

Sullivan will present the New Vision and field questions at a public Town Meeting on for February 12 at 6:30 p.m. in the Hornell High School Auditorium. "We welcome community members and anyone interested in learning about our process and the future of local healthcare to attend the Town Meeting," said Sullivan.
More information on the Town Meeting




Local Artist, Angie To, Displays Work at St. James Mercy Hospital
January 24, 2014, Hornell, NY
Press Release (PDF)

Local artist, Angela To of Hornell, has loaned a collection of her original paintings to St. James Mercy Hospital for display in the lobby and emergency room hallway.

A professor of art at Alfred University, To has exhibited her work throughout the state and regionally including venues at Chautauqua Institution, Cazenovia College, Jamestown Community College, and various galleries in Ohio, Pennsylvania and Canada.


Angie To
Paintings of Hornell artist Angela To are now on display at St. James Mercy Hospital.


"We are delighted to display the work of an artist of Ms. To’s caliber for our patients and visitors," said Sylvia Bryant, VP Mission Integration and Community Outreach. "This is the third art exhibit at SJMH in the last year, and we appreciate the local art community’s willingness to loan their work to enhance our facility."

To’s paintings demonstrate expressive brushwork and a surreal quality of light. "The images are developed through layering riotous color with ordered pattern," she said. "My recent work includes botanical silhouettes with lush backgrounds, created with layers of acrylic paint on birch plywood and finished with epoxy resin, producing a very durable and luminous finish."

A native of Hong Kong, To studied fine art at Alberta College of Art and Design in Calgary, Canada, and later earned her Masters of Fine Arts from Ohio State University. She remained in the United States to pursue her burgeoning studio practice and a teaching career. Her work is collected in the U.S. and Canada, and she has a studio in Hornell. The paintings will be on display at the hospital through early spring.




Town Meeting...February 12th "The Path to Our Healthcare Future"
January 17, 2014, Hornell, NY
Flyer (PDF)

Jen Sullivan, Town Meeting February 12th

The public is cordially invited to a Town Meeting to learn more about the vision and future of St. James Mercy Hospital:

Wednesday, February 12th
6:30-7:30pm
Hornell Senior High School Auditorium

Jen Sullivan, St. James Mercy Hospital Interim President & CEO, will present the "new vision" of healthcare in the Hornell community and address questions. Community members are welcome to submit questions in advance to information@sjmh.org or call (607) 324-8233. This event is free of charge and open to the public.




St. James Mercy Appoints New Interim Chief Nursing Officer
January 16, 2014, Hornell, NY
Press Release (PDF)

St. James Mercy Hospital (SJMH) has announced that Kathleen Brodbeck, RN, MS, NEA-BC, will join the Hospital as interim Chief Nursing Officer (CNO) effective January 6, 2014. Ms. Brodbeck is filling a position that has been vacant since November 2013.

Ms. Brodbeck will oversee all inpatient and outpatient clinical services at St. James Mercy Hospital. Her responsibilities will also include implementing and reinforcing national hospital standards for clinical practice, and developing leadership and additional services to position SJMH for the future.

According to Jennifer Sullivan, Interim President and CEO, the position of CNO is not only a requirement but a vital component for SJMH. "As we quickly implement our vision of transforming SJMH to meet the future needs of our community, the CNO position is integral to the success of this strategy. Ms. Brodbeck brings extensive leadership background to SJMH, as well as a strong commitment to high-quality patient centered-care, and we welcome her experience and ideas."

Ms. Brodbeck is a Certified Nurse Administrator, Advanced Nurse Executive and Wharton Certified Nurse Executive, and attained a Master of Science in Medical/Surgical Nursing from Russell Sage College and a Bachelor of Science in Nursing from SUNY Plattsburgh. For twenty five years she has held senior nursing positions at St. Peter’s Health Partners (Albany) including Vice President, Chief Nursing Officer; Vice President, Operations; Vice President, Patient Care Services; Director, Medical Nursing; and Chairperson, Nursing Quality Assurance. She also served as a Nurse Manager and Staff Nurse during her career at St. Peter’s. She has published and presented numerous works on nursing, quality, and healthcare organizational topics. Ms. Brodbeck also was past president of the New York State Organization of Nurse Executives, and 2012 Business Woman of the Year for the Capitol District.

  Kathleen Brodbeck
Kathleen Brodbeck, St. James Mercy Hospital’s interim Chief Nursing Officer

"I am very excited about joining SJMH and working with the entire organization to help transform the hospital to a new model to meet the community’s needs," said Ms. Brodbeck. "This hospital has consistently met or exceeded state and national clinical quality standards, both at the hospital and nursing home. It is a privilege to join an organization that clearly demonstrates that patient and resident safety is the number one priority."




St. James ups flu-prevention efforts
January 16, 2014, Hornell, NY
Press Release (PDF)

The Evening Tribune
By Jeff Cole

In the midst of flu season, St. James Mercy Hospital has announced it is taking additional steps to prevent the spread of the illness.

The hospital stated Wednesday it is enhancing efforts to vaccinate its employees and is distributing surgical face masks to workers who have not received flu shots.

"Those who have not been vaccinated and are in patient care or resident care areas are required to wear a face mask if they’re in contact with or in the vicinity of patients and residents," said Kate Kreger, director of marketing and communications.

The hospital offers the flu vaccine to all of its employees. Getting vaccinated, Kreger said, is strongly encouraged, "but there are some people who cannot because of medical reasons or some other reason, so in that case, if they do have contact or are in close proximity to patients, visitors and residents, then we require them to wear a face mask."

The masks, the hospital stated in a news release, offer a physical barrier to flu transmission. Intensifying its flu-prevention efforts, according to the hospital, is "a comprehensive endeavor to protect patients, residents, visitors and employees from exposure to the flu virus."

Kreger said, "We have certain requirements that we need to meet that are given to us by the Department of Health, so it’s not only to meet the requirements, but also to protect the safety of our staff, the patients and the residents."

During last year’s flu season, according to the hospital, the New York State Department of Health recorded 45,352 confirmed flu cases, 9,537 patients hospitalized and 14 pediatric deaths from influenza.

"Flu prevention is a priority at our hospital and nursing home, and our employees work every day to lessen the spread of flu virus by adhering to strict infection control practices and prevention guidelines," said John Carroll, interim medical director. "Starting this year, hospitals, nursing homes and other facilities must document the number and percentage of personnel vaccinated against the flu to state and federal authorities."

Carroll noted, "We also want to remind the public that if they or any family members have the flu or other contagious disease, to avoid visiting patients in the hospital and/or residents in the nursing home who are particularly vulnerable."

The hospital said as a standard practice, it enforces universally recognized precautions to prevent the flu. These include hand washing, the use of hand sanitizers — placed conveniently throughout the hospital and nursing home — as well as goggles and gowns.

"In addition, St. James Mercy Hospital adheres to rigorous infection control guidelines and policies every day to ensure a clean environment for patients, residents, staff and visitors," the hospital stated. "These practices are especially important during flu season. Antiseptic wipes are located in patient/resident rooms, work stations, hallways and other treatment areas and are easily accessible to hospital and nursing home employees responsible for sanitizing medical equipment and surface areas."




St. James Mercy Hospital Intensifies Flu Prevention Efforts
Flu Shots and Surgical Facemasks Part of Effort to Stem Flu

January 15, 2014, Hornell, NY
Press Release (PDF)

Flu season is here and this year St. James Mercy Hospital (SJMH) is taking additional steps to prevent the spread of flu, including enhanced efforts to vaccinate all employees and distribute surgical facemasks. When worn by employees, these masks offer a physical barrier to flu transmission. This is a comprehensive endeavor to protect patients, residents, visitors, and employees from exposure to the flu virus.

While an annual flu vaccine remains the single best method for preventing the flu, a surgical facemask, when worn by employees, provides added protection to patients, residents, employees, and visitors. SJMH offers the flu vaccine to all employees and, beginning this year, requires employees who have not been vaccinated to wear a facemask in clinical care areas and other areas where patients/residents reside. This is a requirement of the New York State Department of Health.

As a matter of standard practice, SJMH enforces universally-recognized precautions to prevent the flu. These include hand washing, the use of hand sanitizers, placed conveniently throughout the hospital and nursing home, as well as goggles, and gowns. In addition, St. James Mercy Hospital adheres to rigorous infection control guidelines and policies every day to ensure a clean environment for patients, residents, staff, and visitors. These practices are especially important during flu season. Antiseptic wipes are located in patient/resident rooms, workstations, hallways, and other treatment areas and are easily accessible to hospital and nursing home employees responsible for sanitizing medical equipment and surface areas.

During last year’s flu season, the New York State Department of Health recorded 45,352 confirmed flu cases, 9,537 patients hospitalized and 14 pediatric deaths from influenza.

"Flu prevention is a priority at our hospital and nursing home, and our employees work every day to lessen the spread of flu virus by adhering to strict infection control practices and prevention guidelines," said John Carroll, Interim Medical Director. "Starting this year, hospitals, nursing homes, and other facilities must document the number and percentage of personnel vaccinated against the flu to state and federal authorities."

"We also want to remind the public that if they or any family members have the flu or other contagious disease, to avoid visiting patients in the hospital and or residents in the nursing home, who are particularly vulnerable," said Dr. Carroll.

For more information and flu facts visit http://www.cdc.gov/flu/keyfacts.htm.




St. James Holds Ribbon Cutting Ceremony For New Orthopedic Clinic On Canisteo Street
January 7, 2014, Hornell, NY
AM1480 WLEA Link

St. James Hospital CEO Jennifer Sullivan, Mayor Shawn Hogan, Deacon Bob McCormick, and officials from Rochester General Hospital, were present on Tuesday morning for the ribbon cutting ceremony for the new Orthopedic Clinic.



"This is a proud history in our region for over 100 years," Mayor Shawn Hogan noted. "St. James is alive and well, and will continue to be alive and well," said Hogan. "The community is looking forward to a long standing relationship."

"This outstanding team of professionals comes to us from Rochester General Hospital," Sullivan said. "So I am grateful to our new medical partners in care."


 
 

St. James Mercy Health
411 Canisteo Street
Hornell, NY 14843
(607) 324-8000
information@sjmh.org
www.stjamesmercy.org
 
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