St. James Mercy Hospital, Hornell NY
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Ambulatory Day Surgery

Cancer Services Progam

Cardiac Rehabilitation

Center for Colorectal Health

Chronic Care

MercyLine Emergency Response System


Coumadin Clinic

Diabetes Education

Dialysis Unit

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Express Care Clinic

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Speech Therapy

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  MercyLine Emergency

  Response System
St. James Mercy Hospital

St. James Mercy Hospital provides a telephone-based emergency response system called MercyLine. This system links an individual at home to 24-hour a day, seven days a week emergency assistance. MercyLine is an emergency telephone communication system for those who are elderly, medically frail or who live alone. With the push of a button, help is available 24 hours a day.

The MercyLine system consists of a home communicator unit attached to the subscriber’s telephone and a personal call button worn by the subscriber. In the event of an emergency, the subscriber pushes their personal call button. This activates an Emergency Response Center trained emergency attendant who assesses the subscriber’s needs. If necessary, the attendant will contact the appropriate responders designated by the subscriber.

The standard MercyLine service includes a choice of a pendant or wrist-style "Help Button."

Proudly serving Allegany, Cattaraugus, Chemung, Steuben and Schuyler counties for more than 25 years, call (607) 324-8139 between 8:00 am and 4:00 pm Monday through Friday for more information.


St. James Mercy Hospital
411 Canisteo Street
Hornell, NY 14843
(607) 324-8000

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St. James Mercy Hospital is located in Hornell, NY, and serves Steuben County and the surrounding region.

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